|
| ||||||||||||||
Fidelity National Insurance Signs Agreement to Offer SceneExchange From Scene Genesis Program Lets Insureds Use Web to Choose Autobody Shops for Prompt, High-Quality Collision Repairs PITTSFORD, NY--(MARKET WIRE)--Nov 6, 2008 -- Fidelity National Property & Casualty
Insurance Group has signed on to offer SceneExchange, Scene
Genesis' unique
Web portal that lets insureds choose an autobody shop for
convenient,
high-quality repair of their damaged vehicle. Initially, SceneExchange will be available to the company's customers in Florida, Illinois, Iowa, Missouri and New Jersey. More states will be added over the next several months. St. Petersburg, Fla.-based Fidelity National is a nationwide provider of personal insurance. "We're looking forward to realizing SceneExchange's savings and service advantages," said Larry Brungardt, Fidelity National senior claims manager. Fidelity National claims representatives give customers the option to use SceneExchange. If the customer chooses it, an independent appraiser will promptly inspect the damaged vehicle and upload the estimate and digital photographs to SceneExchange. SceneExchange then alerts participating local body shops, which view the appraisal and compete for the business based on turnaround time and service. The vehicle owner goes online to review the shops' proposals and information about their training and warranty policies, and check ratings from other SceneExchange customers who've used the shop. "Fidelity National is constantly looking to give its customers the best claims service. Offering SceneExchange gives them an easy way to utilize the Internet to enhance the claims process," said Scene Genesis CEO Ian Cunningham. "Insurers boost customer satisfaction by giving insureds more control over the repair process. The Web process and social-media aspects of SceneExchange appeal to people who regularly obtain products and services online," Cunningham added. Fidelity National is the seventh insurance carrier to offer SceneExchange to its customers. About Fidelity National Fidelity National Property & Casualty Group is a nationwide provider of a broad range of personal insurance products through its three property and casualty insurance companies: Fidelity National Insurance Company, Fidelity National Property and Casualty Insurance Company, and Fidelity National Indemnity Insurance Company. About Scene Genesis Based in Pittsford, near Rochester, N.Y., Scene Genesis is a technology company serving the insurance and auto-collision-repair industries since 1998. For more information, visit www.scenegenesis.com and www.sceneexchange.com. Contact: Contact:
Beth Bailey
Scene Genesis
585-387-9883
bbailey@scenegenesis.com
Henry Stimpson
Stimpson Communications
508-647-0705
Henry@StimpsonCommunications.com
Source: Scene Genesis
|  | |||||||||||||
