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Trouble in the Housing Market Is Taking Home Furnishings Companies Down With It; New Research Report From Unity Marketing Examines the Current Mindset and Psychology of Home Furnishings Consumers to Help Home Furnishings Marketers and Retailers Discover Actionable Marketing Strategies STEVENS, PA--(MARKET WIRE)--Oct 16, 2008 -- Trouble in the housing market is resulting in
collateral damage in the home furnishings market. Marketers
and retailers
that sell to the home furnishings needs of consumers often
see their
fortunes rise and fall with the pace at which people buy
new homes. Recent
casualties in the home furnishings market include Fortunoff,
Wickes
Furniture, Domain, Scan International, Sofa Express, Levitz,
Bombay and
Linens 'N Things.
"These home marketers may have suffered from a hostile selling environment, but their demise was not inevitable," says Pam Danziger, president of Unity Marketing and author of a new study of the home furnishings consumer market. "These companies failed to adapt to a changing consumer marketplace. They were not proactive enough and out of touch with the rapid change of pace in their customers lives. To be successful home marketers need first to understand the mind set of the customer and how consumer psychology influences their shopping behavior, then marketers must take action based upon those insights in order to remain relevant. That is what separates home consumers' favorite home marketers as ranked in Unity's latest survey, specifically Home Depot, Target and Bed Bath and Beyond, from the losers." New Unity Marketing study examines the changes in the home furnishings market Unity Marketing has just published a new research study of the home furnishings market that examines the results of two consumer surveys. One survey was conducted among 1,360 consumers with incomes of $50,000 and above and who are active in home decorating and remodeling. Another looks more closely at the affluent market through a survey of 1,026 luxury consumers (incomes $100,000 and above). This new study provides two different consumer perspectives in a single report. Among the important findings for home marketers targeting both the 'classes' and the 'masses' that make up the home furnishings consumer market are:
-- The potential market for home furnishings is huge: About half of
American consumer households with incomes of $50,000 or more were involved
in home decorating or remodeling projects in the past year or plan to
undertake such projects in the coming year. Through this study, marketers
will learn how much these consumers spend on their projects, what they buy
and how to reach these highly motivated consumers who both need and desire
home solutions.
-- Outdoor living is a priority for home consumers: When it comes to
upgrading their homes, Americans often forego more luxurious interiors in
favor of creating inviting outdoor living areas. This study will give
marketers and retailers ideas about ways to help their customers enliven
their outdoor living areas.
-- The Internet plays a vital role in influencing home consumers: When it
comes to learning about new products and brands, the Internet is the go-to
source for home consumers. Through a special investigation into how home
consumers use the Internet, marketers will discover how to maximize the
potential of their websites to reach buyers online.This report is packed full of actionable information that marketers and retailers can put to use immediately to maximize sales and grow their businesses In order to bridge the gap between research findings and actionable marketing strategies, Unity Marketing has packed the "Home Furnishings & Decor Report 2008" full of advice and recommendations about how marketers can put the research-based insights to work in building their businesses and their connection with the target consumer. The report analyzes the results of a survey among 1,360 consumers (average income $123,900; 65 percent female; average age 44.3 years) and 1,026 affluent consumers (average income $204,800; 64 percent female; average age 45 years). The two surveys combined provide perspectives on both the mass and the luxury market for home furnishings marketers and retailers. Details are provided in the report about :
-- Demographics that characterize the prime home furnishings consumer
-- What they have, what they own, including size of house and lot, indoor
and outdoor features of their home; luxuries they own including second
homes
-- How they define luxury in their lifestyle and in terms of their home
furnishings purchases
-- Recent home changes and planned changes, including rooms involved,
features changed
-- Purchase detail, including type of product, amount spent, where bought
and whether the items bought were on sale; a luxury or mass brand;
and/or a necessity or a desire-driven purchase. Further the key
attributes that influenced the most recent purchase are analyzed in
four product categories:
-- Linens, home decorating fabrics, window and wall coverings
-- Furniture, mattresses and foundations, lamps and lighting, floor
coverings and rugs
-- Outdoor lawn, patio, garden products
-- Kitchen and/or laundry major appliances, kitchen and bath
fixtures, cabinetry, countertops and other building products.
-- Where consumers gather decorating advice and their favorite decorating
styles
-- Special investigation into use of home decorators and how the Internet
influences home consumers
-- In-depth study of the shopping behavior of home consumers, including
favorite stores, where they regularly and occasionally turn for home
needs, what service features influence them in the places they like to
shop.
-- Attitudes about home furnishings and home decorating, including the
identification of five distinct personalities that make up the home
consumer marketplace.For more information on the new "Home Furnishings & Décor Report 2008" and how marketers can use the information in support of their marketing strategies and tactics, call Pam Danziger at 717-336-1600 or visit http://www.unitymarketingonline.com/cms_home/homedecor/Home_Report_2008.php About Pam Danziger and Unity Marketing Pamela N. Danziger is an internationally recognized expert specializing in consumer insights, especially for marketers and retailers that sell luxury goods and experiences to the masses as well as the 'classes.' She is president of Unity Marketing, a marketing consulting firm she founded in 1992. Advising such clients as PPR, Diageo, Waterford-Wedgwood, Goggle, Swarovski, GM, Orient-Express Hotels, Italian Trade Commission, Marie Claire magazine, The World Gold Council, and The Conference Board, Pam taps consumer psychology to help clients navigate the changing consumer marketplace. Her latest book is "Shopping: Why We Love It and How Retailers Can Create the Ultimate Customer Experience" (Kaplan, $27). Her other books include "Let Them Eat Cake: Marketing Luxury to the Masses -- as well as the Classes," (Dearborn Trade Publishing, $27, hardcover) and "Why People Buy Things They Don't Need: Understanding and Predicting Consumer Behavior" (Chicago: Dearborn Trade Publishing, 2004). Contact: Contact:
Pam Danziger
717-336-1600
Source: Unity Marketing
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