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JetBlue Airways Leads 2010 Annual Net Promoter Benchmarks for Customer Loyalty According to Satmetrix
Wed 10:30 am ET (PR Newswire)
JetBlue Airways today was recognized as the leader in the 2010 Net Promoter Industry Benchmarks for customer loyalty in the airline category, scoring more than 40 points above the industry average, according to Satmetrix, the Net Promoter® company and leader in customer experience programs. "JetBlue Promoters," or loyal enthusiasts who will keep flying and refer others, pointed to the airline's in-flight experience, extra legroom, quality snacks and televisions as top reasons why they would recommend JetBlue to a friend or colleague.
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| Market Capitalization: | 28B | | Price
/ Earnings: | 77.3 | | Price
/ Book: | 2.1 | | Net
Profit Margin (mrq): | 1.1% | | Price
To Free Cash Flow (mrq): | 173.8 | | Return
on Equity: | 2.6% | | Total
Debt / Equity: | 0.0 | | Dividend
Yield: | 0.9% |
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