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LivePerson wants to inject some life into your customer service operations. The company provides online, hosted software applications that enable retailers and other companies selling goods online to communicate with customers. LivePerson's software enables communications through multiple channels, including text-based chat, e-mail, and customer self-service tools. Clients install an icon on their Web sites that, when clicked, opens a dialogue window with customer service representatives. As part of its services, LivePerson also maintains transcripts of customer interactions and offers the option of conducting user exit surveys.
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| | | Contact Information | |
Address: |
462 7th Ave., 3rd Fl.
New York, NY 10018
| | Phone: | 212-609-4200 | | Fax: | 212-609-4201 |
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| Financial
Highlights | | Fiscal Year End: | December | | Revenue (2008): | 74.70 M | | Revenue Growth (1 yr): | 42.90% | | Employees (2008): | 349 | | Employee Growth (1 yr): | 11.10% |
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Key People
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Chairman and CEO:
Robert P. LoCascio
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President, CFO, and Director:
Timothy E. (Tim) Bixby
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EVP Marketing:
Kevin T. Kohn
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