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eGain helps eBusinesses offer eService to their eCustomers. eGain Communications offers call center software that integrates online and telephone communications with other data sources. The company's software suite includes applications for routing e-mails, giving customers self-service options, enabling live Web chat, and providing call center agents with customer information. In addition, eGain provides such services as consulting, hosting, maintenance, implementation, and support. Its customers have included AT&T , Cox Newspapers, and Hewlett-Packard.
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| | | Contact Information | |
Address: |
345 E. Middlefield Rd.
Mountain View, CA 94043
| | Phone: | 650-230-7500 | | Fax: | 650-230-7600 |
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| Financial
Highlights | | Fiscal Year End: | June | | Revenue (2009): | 33.20 M | | Revenue Growth (1 yr): | 10.30% | | Employees (2009): | 251 | | Employee Growth (1 yr): | (-10.00%) |
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Key People
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Chairman, President, and CEO:
Ashutosh (Ashu) Roy
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CFO:
Eric N. Smit
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SVP Products and Engineering:
Promod Narang
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