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NCO does BPO, ARM, and CRM. The NCO Group specializes in business process outsourcing (BPO), accounts-receivable management (ARM), and customer relationship management (CRM) -- aiming to streamline the financial, operational, and customer service end of client businesses. NCO serves clients worldwide in such industries as financial services, healthcare, technology, transportation, logistics, telecommunications, utilities, government, and education. The company has more than 100 offices, primarily in the US, but also in Antigua, Australia, Barbados, Canada, India, Panama, the Philippines, Puerto Rico, and the UK. The company has made more than 20 acquisitions since 1994.
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Address: |
507 Prudential Rd. Horsham, PA 19044
| | Phone: | 215-441-3000 | | Fax: | |
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| Financial
Highlights | | Fiscal Year End: | December | | Revenue (2007): | 1290.00 M | | Revenue Growth (1 yr): | 10.30% | | Employees (2007): | 29,000 | | Employee Growth (1 yr): | 20.80% |
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Key People
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Chairman, President, and CEO:
Michael J. Barrist
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EVP; COO Global Services:
Steven (Steve) Leckerman
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EVP and CFO:
John R. Schwab
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