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To survive against home improvement giants such as The Home Depot and Lowe's, True Value (formerly TruServ) is relying on the true value of service. Formed by the merger of Cotter & Company (which was the supplier to the True Value chain) and ServiStar Coast to Coast, the retailer-owned hardware cooperative serves some 5,400 retail outlets (down from nearly 7,200 in 2001), including its flagship True Value hardware stores. The co-op sells home improvement and garden supplies, as well as appliances, housewares, sporting goods, and toys. Members use the Taylor Rental, Grand Rental Station, Home & Garden Showplace, Induserve Supply, and other banners. True Value also manufactures its own brand of paints.
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| | | Contact Information | |
Address: |
8600 W. Bryn Mawr Ave.
Chicago, IL 60631-3505
| | Phone: | 773-695-5000 | | Fax: | 773-695-6516 |
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| Financial
Highlights | | Fiscal Year End: | December | | Revenue (2008): | 2012.70 M | | Revenue Growth (1 yr): | (-1.40%) | | Employees (2008): | 3,000 | | Employee Growth (1 yr): | 0.00% |
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Key People
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Chairman; CEO, Krueger's True Value, Neenah, Wis.:
Brian A. Webb
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President, CEO, and Director:
Lyle G. Heidemann
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SVP and CFO:
David A. (Dave) Shadduck
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