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Kanisa helps your customers help themselves. The company provides enterprise software that personalizes online customer service sites and makes them more effective for solving problems. Kanisa distinguishes itself in the crowded customer relationship management (CRM) market by using natural language search technology, which enables customers to type a question in plain language and get either an answer or questions eliciting more information about the problem. It also offers implementation, support, and training. Founded in 1997, Kanisa counts Apple Computer, Ernst & Young, and Sierra Ventures among its investors. Kanisa has agreed to be acquired by knowledge management software maker ServiceWare Technologies.
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Address: |
10201 Torre Ave., Ste. 350
Cupertino, CA 95014
| | Phone: | 408-863-5800 | | Fax: | 408-863-5810 |
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| Financial
Highlights | | Fiscal Year End: | December | | Revenue (2005): | 10.00 M | | Employees (2005): | 90 |
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Key People
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President and CEO:
Bruce Armstrong
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CTO:
Mark Angel
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VP, Finance:
Paul Machle
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