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RightNow Technologies can help you get answers quickly about your customers. The company provides customer relationship management (CRM) software and services. RightNow's products (primarily delivered as hosted applications) are used to manage customer service through such channels as e-mail, live Internet chat, and telephone interactions. The company's software also includes a knowledgebase designed to ensure more accurate interactions with customers, and it handles service, call center agent desktop, sales, and marketing functions. The company also offers analytic tools and a variety of professional services. RightNow was founded by CEO Greg Gianforte, who controls about 28% of the company.
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Address: |
136 Enterprise Blvd.
Bozeman, MT 59718-5945
| | Phone: | 406-522-4200 | | Fax: | 406-522-4227 |
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| Financial
Highlights | | Fiscal Year End: | December | | Revenue (2008): | 140.40 M | | Revenue Growth (1 yr): | 25.30% | | Employees (2008): | 737 | | Employee Growth (1 yr): | 7.40% |
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Key People
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Chairman, President, and CEO:
Greg R. Gianforte
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COO, VP, and Assistant Secretary:
Susan J. Carstensen
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CFO, VP, and Treasurer:
Jeffrey C. (Jeff) Davison
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