Chief Executive Officer Transition

In a Current Report on Form 8-K, filed November 7, 2012, Global Cash Access Holdings, Inc. (the "Company") announced that Mr. Scott Betts, Chief Executive Officer of the Company, had advised the Board of Directors of the Company of his intention to retire as Chief Executive Officer of Global Cash Access, Inc., a wholly owned subsidiary of the Company ("GCA"), effective December 31, 2012 and that Mr. David Lopez, President of GCA, would become Chief Executive Officer upon Mr. Betts' retirement.

On January 18, 2013, GCA and Mr. Betts entered into a Transition and Retirement Agreement (the "Transition Agreement"). Pursuant to the Transition Agreement, Mr. Betts (as previously announced) will remain as an employee of GCA in a transitional strategic planning role through March 31, 2013, and in that capacity will continue to receive compensation and benefits under his existing arrangements. GCA has agreed to pay Mr. Betts a cash bonus due to Mr. Betts under his employment agreement for the year ended December 31, 2012 at a rate equal to 150% of the target bonus percentage set forth in Mr. Betts' employment agreement. Any outstanding options to purchase common stock of the Company that are held by Mr. Betts and that are not vested as of December 31, 2012 will become fully vested as of December 31, 2012. The exercise period for such options will be extended to equal the "expiration date" set forth in the applicable grant document (generally, ten years from the date of grant). Upon his retirement as an employee, and in each case subject to the Board's determination as to whether Mr. Betts has satisfied his duties related to his transitional strategic planning role, Mr. Betts' continued employment by GCA through March 31, 2013, and Mr. Betts' reaffirmation of a standard release included in the Transition Agreement, (a) Mr. Betts will receive a one-time transition bonus in the amount of $40,504.95 in cash, and (b) Mr. Betts will be re-appointed to the Board of Directors to serve out his existing term (which runs through the 2015 annual meeting of stockholders) as a non-employee director. As a non-employee director, Mr. Betts will be eligible to receive compensation on the same basis as the Company's other non-employee directors; provided, that while Mr. Betts will receive the annual grant of options and other fees to be received by non-employee directors for 2013, he will not receive the initial equity grant typically made to non-employee directors upon their initial appointment to the Board of Directors.

The foregoing summary of the Transition Agreement is qualified in its entirety by reference to the complete text of the Transition Agreement, a copy of which is filed herewith as Exhibit 10.1 and incorporated herein by reference.

(d) Exhibits

Exhibit No.                                  Document
10.1           Transition and Retirement Agreement by and between Global Cash
               Access Holdings, Inc. and Scott Betts, dated as of January 18, 2013.