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| INTU > SEC Filings for INTU > Form 10-Q on 29-Nov-2012 | All Recent SEC Filings |
29-Nov-2012
Quarterly Report
• Significant changes since our most recent Annual Report on Form 10-K in the Critical Accounting Policies and Estimates that we believe are important to understanding the assumptions and judgments underlying our financial statements.
• Results of Operations that includes a more detailed discussion of our revenue and expenses.
• Liquidity and Capital Resources which discusses key aspects of our statements of cash flows, changes in our balance sheets, and our financial commitments.
You should note that this MD&A discussion contains forward-looking statements
that involve risks and uncertainties. Please see Item 1A in Part II of this
Quarterly Report on Form 10-Q for important information to consider when
evaluating such statements.
You should read this MD&A in conjunction with the financial statements and
related notes in Part I, Item 1 of this report and our Annual Report on Form
10-K for the fiscal year ended July 31, 2012. We acquired Demandforce, Inc. in
May 2012 and we have included the results of operations for that business in our
consolidated results of operations from the date of acquisition. We have also
reclassified our financial statements for all periods presented to reflect our
Intuit Websites business as discontinued operations. See "Results of Operations
- Discontinued Operations" later in this Item 2 for more information. Unless
otherwise noted, the following discussion pertains only to our continuing
operations.
Executive Overview
This overview provides a high-level discussion of our business and growth
strategy as well as the trends, opportunities, challenges, and risks that affect
our performance and operating results. Understanding our growth strategy and the
trends that affect our business provides context for the discussion of financial
results and future opportunities which follows this overview. This summary is
not intended to be exhaustive, nor is it a substitute for the detailed
discussion and analysis provided elsewhere in this Quarterly Report on Form
10-Q.
About Intuit
Intuit is a leading provider of business and financial management solutions for
small businesses, consumers, accounting professionals and financial
institutions. We organize our portfolio of businesses into four principal
categories - Small Business Group, Tax, Financial Services and Other Businesses.
These categories include seven financial reporting segments.
Small Business Group: This category includes three segments - Financial
Management Solutions, Employee Management Solutions, and Payment Solutions -
targeting the small business market and represented 39% of our revenue in fiscal
2012.
• Our Financial Management Solutions segment includes QuickBooks financial
and business management software and services; QuickBooks technical
support; financial supplies; and Demandforce, which provides online
marketing and customer communication solutions.
• Our Employee Management Solutions segment provides payroll products and services.
• Our Payment Solutions segment provides merchant services, including credit and debit card processing, electronic check conversion and automated clearing house services; Web-based transaction processing services for online merchants; and GoPayment mobile payment processing services.
Tax: This category includes two segments - Consumer Tax and Accounting
Professionals - and represented 45% of our revenue in fiscal 2012.
• Our Consumer Tax segment includes TurboTax income tax preparation products
and services for consumers and small businesses.
• Our Accounting Professionals segment includes Lacerte, ProSeries and Intuit Tax Online professional tax products and services. This segment also includes QuickBooks Premier Accountant Edition and the QuickBooks ProAdvisor Program for accounting professionals.
Financial Services: This segment consists primarily of digital banking solutions
- both online and mobile - for financial institutions and Mint online personal
finance services. This segment represented 9% of our revenue in fiscal 2012.
Other Businesses: This segment represented 7% of our revenue in fiscal 2012 and
includes our global businesses, primarily in Canada, the United Kingdom, and
Singapore; Quicken personal finance products and services; and Intuit Health
online patient-to-provider communication solutions.
Our Growth Strategy
We see significant opportunities to drive future growth, based on our assessment
of key technology and demographic trends and our focus on building - and
enabling others to build - innovative offerings to simplify the business of life
for our customers. In the first quarter of fiscal 2013 we refined our
three-point growth strategy:
• Focus on the product - we call it "Delivering awesome product experiences." Customers increasingly demand anytime, anywhere, any device access to their information. Therefore, we are increasingly focused on reimagining our products with a mobile-first, and in some cases mobile-only, design. Our TurboTax solutions, for example, let customers prepare and file their entire tax returns online, via tablet, mobile phone or the desktop. In addition, we believe that a key factor in growing our customer base is to deliver an amazing first-use experience, so our customers can get the value they expect as easily and quickly as possible.
• Creating network effect platforms - we call it "Enabling the contributions of others." We expect to solve problems faster and more efficiently for our growing base of customers by moving to more open platforms with application programming interfaces that enable the contributions of end users and third-party developers. One example of this is QuickBooks Online, which now allows small business customers all over the world to contribute to localizing the product.
• Leveraging our data for our customers' benefit - we call it "Enabling data to create delight." Our 60 million customers are generating valuable data that we seek to appropriately use to deliver better products and breakthrough benefits by eliminating the need to enter data, helping them make better decisions and improving transactions and interactions.
Industry Trends and Seasonality
The industry in which we operate is dynamic and highly competitive, and we
expect it to remain so in the future. The markets for software and related
services, especially highly-available connected services, are characterized by
rapid technological change, shifting customer needs, and frequent new product
introductions and enhancements. Competition and expertise in many of the markets
we serve, particularly small business services, consumer tax, and online and
mobile banking, have grown over the past few years and we expect this trend to
continue. There are also large, cloud-based service companies who innovate
quickly and serve small businesses and consumers. While today our competition
with such companies may be limited, as we and those companies grow, our
competition with them may increase. In recent years the widespread availability
of the Internet, the emergence of mobile devices, and the explosion of social
media have accelerated the pace of change and revolutionized the way that people
throughout the world manage important financial tasks. The result is a global
market that is shifting from traditional services that are paper-based,
human-produced, and brick-and-mortar bound, to one where people understand,
demand, and embrace the benefits of connected services. This trend toward
connected services is the primary driver of the strategies in all of our
businesses.
Our QuickBooks, Consumer Tax and Accounting Professionals businesses are highly
seasonal. Revenue from our QuickBooks software products tends to be highest
during our second and third fiscal quarters. Sales of income tax preparation
products and services are heavily concentrated from November through April. In
our Consumer Tax business, a greater proportion of our revenue has shifted to
later in this seasonal period due in part to the growth in sales of TurboTax
Online, for which we recognize revenue when tax returns are printed or
electronically filed. The seasonality of our Consumer Tax and Accounting
Professionals revenue is also affected by the timing of the availability of tax
forms from taxing agencies and the ability of those agencies to receive
electronic tax return submissions. Delays in the availability of tax forms or
the ability of taxing agencies to receive submissions can cause revenue to shift
between our fiscal quarters. These seasonal patterns mean that our total net
revenue is usually highest during our second quarter ending January 31 and third
quarter ending April 30. We typically report losses in our first quarter ending
October 31 and fourth quarter ending July 31. During these quarters, revenue
from our tax businesses is minimal while core operating expenses such as
research and development continue at relatively consistent levels. We believe
the seasonality of our revenue and profitability is likely to continue in the
future. In our MD&A we often focus on year-to-date results for our seasonal
businesses as they are generally more meaningful than quarterly results.
For the 2012 tax season, it appears reasonably possible that federal tax
legislation could occur late in calendar year 2012. This could delay the
availability of some federal tax forms and the incorporation of those forms into
our consumer and professional tax offerings. If we experience these types of
delays, some revenue for our online tax offerings could shift from our second
fiscal quarter ending on January 31, 2013 to our third fiscal quarter.
Key Challenges and Risks
Our growth strategy depends upon our ability to initiate and embrace disruptive
technology trends, to enter new markets and to drive broad adoption of the
products and services we develop and market. Our future growth also increasingly
depends on the strength of our third-party business relationships and our
ability to continue to develop, maintain and strengthen new and existing
relationships. To remain competitive and continue to grow, we are investing
significant resources in our product development, marketing and sales
capabilities, and we expect to continue to do so in the future.
As we continue transitioning to offer more connected services, the ongoing
operation and availability of our information technology and communication
systems and those of our external service providers is becoming increasingly
important. Because we help customers manage their financial lives, we face risks
associated with the hosting, collection, use and retention of personal customer
information and data. We are investing significant management attention and
resources in our information technology infrastructure and in our privacy and
security capabilities, and we expect to continue to do so in the future.
For a complete discussion of the most significant risks and uncertainties
affecting our business, please see "Forward-Looking Statements and Risk Factors"
in Item 1A of this Report.
Overview of Financial Results
The most important financial indicators that we use to assess our business are
revenue growth and operating income growth for the company as a whole and for
each business segment; operating income margin; earnings per share; and cash
flow from operations. We also track certain non-financial drivers of revenue
growth and, when material, identify them in the applicable discussions of
business segment results below. These non-financial indicators include, for
example, customer growth and retention, and, in certain businesses, transaction
volume. Customers for our connected services offerings have generally grown
faster than those for our traditional software offerings, reflecting our
strategic focus on connected services over the past few years. Connected
services generated $2.7 billion or 64% of our total revenue in fiscal 2012,
compared with 50% of our total revenue five years ago. We expect connected
services revenue as a percentage of our total revenue to continue to grow in the
future. We track transaction volume in businesses such as our Payments Solutions
business, where total credit and debit card transaction volume, which correlates
strongly with the macroeconomic environment, contributes to revenue growth.
Total net revenue for the first three months of fiscal 2013 was $647 million, an
increase of 12% compared with the same period of fiscal 2012. Our Small Business
Group was the key driver of revenue growth in the first three months of fiscal
2013. Revenue in our Small Business Group grew 18% compared with the same period
a year ago due to growth in connected services offerings, improved offering mix,
and the May 2012 acquisition of Demandforce.
Operating loss from continuing operations for the first three months of fiscal
2013 was $69 million, a decrease of 18% compared with the same period of fiscal
2012. Higher revenue was partially offset by higher costs and expenses,
including higher spending for staffing and share-based compensation. Net loss
from continuing operations decreased 12% in the first three months of fiscal
2013 compared with the same period of fiscal 2012 due to the lower operating
loss and a lower effective tax benefit rate in the fiscal 2013 quarter. Basic
and diluted net loss per share from continuing operations for the first three
months of fiscal 2013 decreased 11% to $0.17 as a result of the lower net loss
and the decline in weighted average basic and diluted common shares compared
with the same period of fiscal 2012.
We ended the first three months of fiscal 2013 with cash, cash equivalents and
investments totaling $558 million. In the first three months of fiscal 2013 we
generated cash from the issuance of common stock under employee stock plans and
the sale of our Intuit Websites business. During the same period we used cash
for operations, for the repurchase of shares of our common stock under our stock
repurchase programs, for the payment of cash dividends, and for capital
expenditures. At October 31, 2012, we had authorization from our Board of
Directors to expend up to an additional $1.6 billion for stock repurchases
through August 15, 2014.
Critical Accounting Policies and Estimates In preparing our financial statements, we make estimates, assumptions and judgments that can have a significant impact on our net revenue, operating income or loss, and net income or loss, as well as on the value of certain assets and liabilities on our balance sheet. We believe that the estimates, assumptions and judgments involved in the accounting policies described in Management's Discussion and Analysis of Financial Condition and Results of Operations in Item 7 of our Annual Report on
Form 10-K for the fiscal year ended July 31, 2012 have the greatest potential impact on our financial statements, so we consider them to be our critical accounting policies and estimates. We believe that there were no significant changes in those critical accounting policies and estimates during the first three months of fiscal 2013. Senior management has reviewed the development and selection of our critical accounting policies and estimates and their disclosure in this Quarterly Report on Form 10-Q with the Audit and Risk Committee of our Board of Directors.
Results of Operations Financial Overview (Dollars in millions, except per share Q1 Q1 $ % amounts) FY13 FY12 Change Change Total net revenue $ 647 $ 575 $ 72 12 % Operating loss from continuing operations (69 ) (84 ) 15 (18 )% Net loss from continuing operations (51 ) (58 ) 7 (12 )% Basic and diluted net loss per share from continuing operations $ (0.17 ) $ (0.19 ) $ 0.02 (11 )% |
Total net revenue increased $72 million or 12% in the first quarter of fiscal
2013 compared with the same quarter of fiscal 2012. In our Small Business Group,
revenue was up 18%. Financial Management Solutions segment revenue increased
20%, or 9% when adjusted for our May 2012 acquisition of Demandforce. Higher
revenue in this segment was driven by continuing growth in QuickBooks Online
revenue. Employee Management Solutions segment revenue increased 12% due to
favorable offering mix, improved customer adoption of payroll direct deposit
services, and price increases for desktop payroll customers. Payment Solutions
segment revenue increased 21% due to fee structure changes and higher total card
transaction volume. In our Consumer Tax segment, revenue decreased 11% in a
seasonally light quarter because customers filed fewer extended tax returns in
the fiscal 2013 quarter compared with the same quarter of the previous fiscal
year. Accounting Professionals segment revenue increased 19% in a seasonally
light quarter due in part to higher QuickBooks Premier Accountant Edition
revenue. Financial Services segment revenue increased 4%, or 11% when adjusted
for the March 2012 sale of our corporate banking business and the addition of
Mint revenue in fiscal 2013. Higher revenue in this segment was due to
continuing growth in mobile banking revenue. Other Businesses segment revenue
increased 5%, or 12% when adjusted for the transfer of fiscal 2013 Mint revenue
to our Financial Services segment. See "Business Segment Results" below for more
information. Revenue growth in our Other Businesses segment was due to higher
global small business revenue.
Operating loss from continuing operations decreased 18% in the first quarter of
fiscal 2013 compared with the same quarter of fiscal 2012 due to the increase in
revenue described above partially offset by higher costs and operating expenses.
Total operating expenses were $42 million higher in the fiscal 2013 quarter,
primarily due to the addition of operating expenses for Demandforce, higher
staffing expenses, and higher share-based compensation expenses. See "Operating
Expenses" later in this Item 2 for more information.
Net loss from continuing operations decreased 12% in the first quarter of fiscal
2013 compared with the same quarter of fiscal 2012. Interest expense was lower
in the first quarter of fiscal 2013 due to the repayment of debt. We recorded a
$10 million gain on the sale of a stock warrant in interest and other income in
the first quarter of fiscal 2012. Our effective tax benefit rate for the first
quarter of fiscal 2013 was 32% and our effective tax benefit rate for the first
quarter of fiscal 2012 was 35%. See "Non-Operating Income and Expenses -
Interest Expense," "Interest and Other Income, Net," and "Income Taxes" later in
this Item 2 for more information. Basic and diluted net loss per share from
continuing operations for the first quarter of fiscal 2013 decreased 11% to
$0.17 as a result of the lower net loss and the decline in weighted average
basic and diluted common shares compared with the same quarter of fiscal 2012.
Business Segment Results
The information below is organized in accordance with our seven reportable
business segments. All of our business segments except Other Businesses operate
primarily in the United States and sell primarily to customers in the United
States. International total net revenue was less than 5% of consolidated total
net revenue for all periods presented.
Segment operating income or loss is segment net revenue less segment cost of
revenue and operating expenses. See "Executive Overview - Industry Trends and
Seasonality" earlier in this Item 2 for a description of the seasonality of our
business. Segment expenses do not include certain costs, such as corporate
selling and marketing, product development, and general and administrative
expenses and share-based compensation expenses, which are not allocated to
specific segments. These unallocated costs totaled $206 million in the first
three months of fiscal 2013 and $183 million in the first three months of fiscal
2012. Unallocated costs increased in the fiscal 2013 period due to increases in
corporate product development and selling and marketing expenses in support of
the growth of our businesses, and to a lesser extent to increases in share-based
compensation expenses. Segment expenses also do not include amortization of
acquired technology, amortization of other acquired intangible assets, and
goodwill and intangible asset impairment charges. See Note 10 to the financial
statements in Part I, Item 1 of this report for reconciliations of total segment
operating income or loss to consolidated operating income or loss for each
fiscal period presented.
Beginning in the first quarter of fiscal 2013, we moved the segment revenue and
operating results for our Mint business from Personal Finance in our Other
Businesses segment to our Financial Services segment. Since segment revenue and
operating results for Mint were not significant for any period presented, we did
not reclassify previously reported segment results to reflect this change. As a
result of the reorganization of the reporting structure of Personal Finance and
synergies achieved during the time it was managed as one business, we allocated
a portion of the total goodwill associated with that reporting unit to Personal
Finance and a portion to Mint, which was transferred to the Financial Services
reporting unit. We based the allocation of the total goodwill on the fair value
of the remaining Personal Finance reporting unit compared with the fair value of
the Mint component at the time of the transfer. The subsequent financial
performance of the Personal Finance reporting unit relative to the projections
used for the allocation of goodwill will determine the realizability of that
goodwill.
We calculate revenue growth rates and segment operating margin figures using
dollars in thousands. Those results may vary from figures calculated using the
dollars in millions presented below.
Financial Management Solutions
Q1 Q1 %
(Dollars in millions) FY13 FY12 Change
Product revenue $ 89 $ 89
Service and other revenue 91 60
Total segment revenue $ 180 $ 149 20 %
% of total revenue 28 % 26 %
Segment operating income $ 58 $ 51 14 %
% of related revenue 32 % 34 %
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Financial Management Solutions (FMS) product revenue is derived primarily from
QuickBooks desktop software products and financial supplies such as paper
checks, envelopes, invoices, business cards and business stationery. FMS service
and other revenue is derived primarily from QuickBooks Online; QuickBooks
technical support plans; Demandforce, which provides online marketing and
customer communication solutions for small businesses; QuickBase; and royalties
from small business online services.
FMS total net revenue increased $31 million or 20% in the first quarter of
fiscal 2013 compared with the same quarter of fiscal 2012. When adjusted to
exclude revenue from Demandforce, which we acquired in May 2012, FMS revenue was
9% higher in the fiscal 2013 quarter. U.S. QuickBooks Online subscribers grew
25%, driving the revenue growth in this segment.
FMS segment operating income as a percentage of related revenue decreased to 32%
in the first quarter of fiscal 2013 from 34% in the same quarter of fiscal 2012.
The increase in segment revenue described above was partially offset by higher
segment costs and expenses that included costs and expenses for Demandforce.
Staffing expenses were about $20 million higher, driven by an increase in
headcount, and marketing expenses were about $5 million higher.
Employee Management Solutions
Q1 Q1 %
(Dollars in millions) FY13 FY12 Change
Product revenue $ 71 $ 68
Service and other revenue 64 53
Total segment revenue $ 135 $ 121 12 %
% of total revenue 21 % 21 %
Segment operating income $ 85 $ 75 14 %
% of related revenue 63 % 62 %
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Employee Management Solutions (EMS) product revenue is derived primarily from
QuickBooks Basic Payroll and QuickBooks Enhanced Payroll, which are products
sold on a subscription basis that offer payroll tax tables, payroll reports,
federal and state payroll tax forms, and electronic tax payment and filing to
small businesses that prepare their own payrolls. EMS service and other revenue
is derived primarily from QuickBooks Online Payroll, QuickBooks Assisted
Payroll, Intuit Online Payroll, Intuit Full Service Payroll, fees for payroll
direct deposit services, and fees for other small business payroll and employee
management services. Service and other revenue for this segment also includes
interest earned on funds held for customers.
EMS total net revenue increased $14 million or 12% in the first quarter of
fiscal 2013 compared with the same quarter of fiscal 2012. Revenue was higher in
the fiscal 2013 period due to customer growth in our Enhanced desktop payroll
and online payroll solutions, improved customer adoption of payroll direct
deposit services, and price increases for desktop payroll customers. At
October 31, 2012, total U.S. payroll customers were up 2% while U.S. online
payroll customers were up 20% compared with October 31, 2011.
EMS segment operating income as a percentage of related revenue increased
slightly to 63% in the first quarters of fiscal 2013 from 62% in the first
quarter of fiscal 2012. Segment operating income was consistent in these periods
due to the increase in segment revenue described above and relatively stable
segment operating expenses.
Payment Solutions
Q1 Q1 %
(Dollars in millions) FY13 FY12 Change
Product revenue $ 6 $ 6
Service and other revenue 108 88
Total segment revenue $ 114 $ 94 21 %
% of total revenue 17 % 16 %
Segment operating income $ 22 $ 24 (9 )%
% of related revenue 19 % 25 %
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Payment Solutions product revenue is derived primarily from QuickBooks Point of
Sale solutions, which help retailers process and track sales electronically and
integrate with QuickBooks financial software. Payment Solutions service and
other revenue is derived primarily from merchant services for small businesses
that include credit card, debit card, electronic benefits, and gift card
processing services; check verification, check guarantee and electronic check
conversion, including automated clearing house (ACH) and Check21 capabilities;
Web-based transaction processing services for online merchants; and GoPayment
mobile payment processing services.
Payment Solutions total net revenue increased $20 million or 21% in the first
quarter of fiscal 2013 compared with the same quarter of fiscal 2012. Higher
revenue in the fiscal 2013 quarter was driven by fee structure changes and 10%
higher U.S. total credit and debit card transaction volume. The U.S. merchant
customer base grew 15% in the first quarter of fiscal 2013 compared with the
first quarter of fiscal 2012.
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