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JWN > SEC Filings for JWN > Form 10-Q on 27-Aug-2012All Recent SEC Filings

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Form 10-Q for NORDSTROM INC


27-Aug-2012

Quarterly Report


Item 2. Management's Discussion and Analysis of Financial Condition and Results
of Operations.
(Dollar and share amounts in millions except per share and per square foot amounts)

CAUTIONARY STATEMENT
Certain statements in this Quarterly Report on Form 10-Q contain or may suggest "forward-looking" information (as defined in the Private Securities Litigation Reform Act of 1995) that involve risks and uncertainties, including, but not limited to, anticipated financial outlook for the fiscal year ending February 2, 2013, anticipated annual same-store sales rate, anticipated Return on Invested Capital and trends in our operations. Such statements are based upon the current beliefs and expectations of the company's management and are subject to significant risks and uncertainties. Actual future results may differ materially from historical results or current expectations depending upon factors including, but not limited to:
• the impact of economic and market conditions and the resultant impact on consumer spending patterns,

• our ability to respond to the business environment, fashion trends and consumer preferences, including changing expectations of service and experience in stores and online,

• effective inventory management,

• successful execution of our growth strategy, including possible expansion into new markets, technological investments and acquisitions, our ability to realize the anticipated benefits from such growth initiatives, and the timely completion of construction associated with newly planned stores, relocations and remodels, all of which may be impacted by the financial health of third parties,

• our ability to manage the change in our business/financial model as we increase our investment in e-commerce and our online business,

• our ability to maintain relationships with our employees and to effectively attract, develop and retain our future leaders,

• successful execution of our multi-channel strategy, including planning, procurement and allocation capabilities,

• our compliance with applicable banking and related laws and regulations impacting our ability to extend credit to our customers,

• impact of the current regulatory environment and financial system and health care reforms,

• the impact of any systems failures, cybersecurity and/or security breaches, including any security breaches that result in the theft, transfer or unauthorized disclosure of customer, employee or company information or our compliance with information security and privacy laws and regulations in the event of such an incident,

• our compliance with employment laws and regulations and other laws and regulations applicable to us, including the outcome of claims and litigation and resolution of tax matters,

• compliance with debt covenants and availability and cost of credit,

• our ability to safeguard our brand and reputation,

• successful execution of our information technology strategy,

• our ability to maintain our relationships with vendors,

• trends in personal bankruptcies and bad debt write-offs,

• changes in interest rates,

• efficient and proper allocation of our capital resources,

• weather conditions, natural disasters, health hazards or other market disruptions, or the prospects of these events and the impact on consumer spending patterns,

• disruptions in our supply chain,

• the geographic locations of our stores,

• the effectiveness of planned advertising, marketing and promotional campaigns,

• our ability to control costs and

• the timing and amounts of share repurchases by the company, if any, or any share issuances by the company, including issuances associated with option exercises or other matters.

These and other factors, including those factors described in Part I, "Item 1A. Risk Factors" in our 2011 Annual Report on Form 10-K, could affect our financial results and cause actual results to differ materially from any forward-looking information we may provide. We undertake no obligation to update or revise any forward-looking statements to reflect subsequent events, new information or future circumstances.

14 of 31

Table of Contents
Item 2. Management's Discussion and Analysis of Financial Condition and Results
of Operations.
(Continued) (Dollar and share amounts in millions except per share and per square foot amounts)

OVERVIEW
We continued to drive strong sales momentum through the first half of 2012 across all channels. We have achieved eleven consecutive quarters of total company same-store sales increases, reflecting our ongoing efforts to improve the customer experience across all channels and aggressively pursue opportunities to grow and evolve with the customer.
During the second quarter we began our Anniversary Sale, which historically has generated significant volume for us. This year the event started one week later in July relative to last year, shifting one week of the event into the fiscal third quarter. While the overall event exceeded our expectations through the end of July, the event shift drove unfavorable comparisons against the second quarter of last year, but we expect favorable comparisons in the third quarter. Online shopping was available for the first time during the nine-day Early Access period prior to the start of the Anniversary Sale for our Fashion Rewards customers. Fashion Rewards plays an important part in building customer loyalty as our Fashion Rewards members shop more frequently and spend more with us on average than non-members. With the launch of our enhanced program earlier this year, we have been pleased with the initial response, as reflected by increases in new accounts, rewards spend and Nordstrom card penetration compared with last year.
Allowing our Fashion Rewards customers the opportunity to pre-shop the Anniversary Sale online builds on the enhancements we made to our Fashion Rewards program earlier this year and reflects our ongoing efforts to improve the online experience. We continue to invest in improving the customer experience in that channel, including expanding merchandise selection, adding functionality to our website, providing richer mobile content and imagery for products and expediting the check-out and delivery process. These investments helped drive the 40% second quarter sales growth in our Direct channel and our total company same-store sales increase of 4.5%.
We also continue to grow through new stores and other initiatives. During the first half of the year, we opened one Nordstrom full-line store and six Nordstrom Rack stores, and relocated one Nordstrom Rack store. We also announced our plans to open our first full-line store in New York City. Given the strong performance of the Nordstrom Rack business and availability of quality locations, we are accelerating the expansion of this business, with plans to have over 230 Rack stores by the end of 2016. At the same time, our core store business remains strong and we are delivering a more technology-enabled experience in our stores with better tools to take care of the customer. Strategic partnerships also help us build capabilities and add to the customer experience. In the past, we've made acquisitions of Jeffrey and HauteLook and established partnerships, such as with kidswear brand Peek...Aren't You Curious. More recently, we invested in Bonobos, a fast-growing online men's clothing retailer, and announced our U.S. exclusive partnership this fall with Topshop and Topman, internationally renowned brands with trend-leading fashion at affordable prices. All of these partnerships contribute to our efforts to increase our relevance with more customers, offer a more compelling experience and ultimately enable sustainable growth.
Our credit business contributes to an improved customer experience and increased retail sales as our Nordstrom credit and debit card products are designed to strengthen customer relationships and build loyalty through the Fashion Rewards program. During the second quarter, our credit metrics continued to improve, with decreased delinquency and write-off trends compared with the same period in 2011.
We remain focused on enhancing the customer experience as a means of delivering strong growth and gaining greater market share. We are moving fast as we accelerate our growth, supported by the increased level of investments we are making. Our overall goals to achieve high single-digit total sales growth and mid-teens Return on Invested Capital ("ROIC") remain unchanged, as these measures correlate strongly with shareholder return. In the first half of 2012, we performed better than planned and are on track to achieve these long-term financial goals. Even with the additional investments, we expect 2012 to produce the highest earnings before interest and income taxes ("EBIT") dollar results in our history.
RESULTS OF OPERATIONS
Our reportable segments are Retail and Credit. Our Retail segment includes our Nordstrom branded full-line stores and website, our Nordstrom Rack stores, and our other retail channels including HauteLook, our Jeffrey stores and our treasure&bond store. For purposes of discussion and analysis of our results of operations, we combine our Retail segment results with revenues and expenses in the "Corporate/Other" column of our segment reporting footnote (collectively, the "Retail Business"). We analyze our results of operations through earnings before interest and income taxes for our Retail Business and earnings before income taxes for our Credit segment, while interest expense and income taxes are discussed on a total company basis.

15 of 31

Table of Contents
Item 2. Management's Discussion and Analysis of Financial Condition and Results
of Operations.
(Continued) (Dollar and share amounts in millions except per share and per square foot amounts)

Retail Business
Summary
The following table summarizes the results of our Retail Business for the
quarter and six months ended July 28, 2012, compared with the quarter and six
months ended July 30, 2011:
                                                         Quarter Ended
                                      July 28, 2012                         July 30, 2011
                               Amount         % of net sales         Amount         % of net sales
Net sales                  $       2,918            100.0 %      $       2,716            100.0 %
Cost of sales and related
buying and occupancy costs        (1,850 )          (63.4 %)            (1,701 )          (62.6 %)
Gross profit                       1,068             36.6 %              1,015             37.4 %
Selling, general and
administrative expenses             (778 )          (26.6 %)              (708 )          (26.0 %)
Earnings before interest
and income taxes           $         290              9.9 %      $         307             11.3 %


                                                       Six Months Ended
                                      July 28, 2012                         July 30, 2011
                               Amount         % of net sales         Amount         % of net sales
Net sales                  $       5,453            100.0 %      $       4,945            100.0 %
Cost of sales and related
buying and occupancy costs        (3,411 )          (62.6 %)            (3,072 )          (62.1 %)
Gross profit                       2,042             37.4 %              1,873             37.9 %
Selling, general and
administrative expenses           (1,499 )          (27.5 %)            (1,319 )          (26.7 %)
Earnings before interest
and income taxes           $         543             10.0 %      $         554             11.2 %

16 of 31

Table of Contents
Item 2. Management's Discussion and Analysis of Financial Condition and Results
of Operations.
(Continued) (Dollar and share amounts in millions except per share and per
square foot amounts)

Retail Business Net Sales
                                      Quarter Ended                        Six Months Ended
                            July 28, 2012      July 30, 2011       July 28, 2012       July 30, 2011
Net sales by channel:
Nordstrom full-line stores $        2,114     $        2,063     $          3,830     $        3,662
Direct                                309                222                  551                390
Nordstrom                           2,423              2,285                4,381              4,052
Nordstrom Rack                        577                484                1,134                950
Other retail1                          63                 49                  124                 75
Total Retail segment                3,063              2,818                5,639              5,077
Corporate/Other                      (145 )             (102 )               (186 )             (132 )
Total net sales            $        2,918     $        2,716     $          5,453     $        4,945

Net sales increase                    7.4 %             12.4 %               10.3 %             12.2 %

Same-store sales increase
by channel:
Nordstrom full-line stores            1.1 %              6.0 %                3.1 %              6.4 %
Direct                               39.7 %             29.0 %               41.6 %             23.4 %
Nordstrom                             4.9 %              7.9 %                6.8 %              7.8 %
Nordstrom Rack                        7.7 %              4.8 %                7.3 %              3.0 %
Total                                 4.5 %              7.3 %                6.3 %              6.9 %

Sales per square foot      $          117     $          112     $            219     $          205
4-wall sales per square
foot2                      $          108     $          105     $            200     $          191

1Other retail includes our HauteLook online private sale subsidiary, our Jeffrey stores and our treasure&bond store.
24-wall sales per square foot is calculated as Nordstrom full-line and Nordstrom Rack sales divided by Nordstrom full-line and Nordstrom Rack weighted-average square footage. Weighted-average square footage includes a percentage of period-end square footage for new stores equal to the percentage of the period during which they were open.
Total company net sales increased 7.4% for the quarter and 10.3% for the six months ended July 28, 2012, compared with the same periods in 2011. Overall same-store sales increased 4.5% for the quarter and 6.3% for the six months ended July 28, 2012. During the six months ended July 28, 2012, we opened one Nordstrom full-line store, six Nordstrom Rack stores and relocated one Nordstrom Rack store.
Nordstrom net sales for the second quarter of 2012 were $2,423, an increase of 6.1% compared with the same period in 2011, while net sales were $4,381 for the six months ended July 28, 2012, an increase of 8.1% compared with the same period in 2011. Nordstrom same-store sales increased 4.9% for the quarter and 6.8% for the six months ended July 28, 2012, compared with the same periods in 2011. Both the average selling price and the number of items sold increased for the quarter and six months ended July 28, 2012, compared with the same periods last year. Category highlights for both the quarter and six months ended July 28, 2012, included Handbags, Women's Shoes and Cosmetics. Full-line same-store sales increased 1.1% for the quarter and 3.1% for the six months ended July 28, 2012, compared with the same periods in 2011. The South and Midwest were the top-performing geographic regions for full-line stores for both the quarter and six months ended July 28, 2012. The Direct channel continued to show strong sales growth with an increase of 39.7% in the second quarter of 2012 and 41.6% in the first half of 2012, compared with the same periods in the prior year. These increases significantly outpaced our overall performance and are reflective of how customers are responding to our ongoing e-commerce initiatives. Nordstrom net sales and same-store sales for the quarter and six months ended July 28, 2012 were unfavorably impacted by the Anniversary Sale shift, which moved one week of the event into the fiscal third quarter. Nordstrom Rack net sales increased $93, or 18.9%, for the quarter and $184, or 19.3% for the six months ended July 28, 2012, compared with the same periods in 2011. Nordstrom Rack same-store sales increased 7.7% for the quarter and 7.3% for the six months ended July 28, 2012. Both the number of items sold and the average selling price of Nordstrom Rack merchandise increased for the quarter and six months ended July 28, 2012, compared with the same periods last year.

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Table of Contents
Item 2. Management's Discussion and Analysis of Financial Condition and Results
of Operations.
(Continued) (Dollar and share amounts in millions except per share and per
square foot amounts)

Retail Business Gross Profit
                                            Quarter Ended                        Six Months Ended
                                  July 28, 2012      July 30, 2011       July 28, 2012       July 30, 2011
Gross profit                     $        1,068     $        1,015     $          2,042     $        1,873
Gross profit rate                          36.6 %             37.4 %               37.4 %             37.9 %

                                                                         July 28, 2012       July 30, 2011
Ending inventory per square foot                                       $          55.83     $        47.43
Inventory turnover rate1                                                           5.28               5.49

1Inventory turnover rate is calculated as the trailing 12-months cost of sales and related buying and occupancy costs (for all segments) divided by the trailing 4-quarter average inventory.
Retail gross profit increased $53 for the quarter and $169 for the six months ended July 28, 2012, compared with the same periods in 2011, due to higher sales, partially offset by an increase in occupancy costs for stores opened during 2012 and 2011. Our retail gross profit rate decreased 76 basis points for the quarter and 44 basis points for the six months ended July 28, 2012, compared with the same periods in 2011, primarily due to a combination of the Anniversary Sale shift and our strategic growth initiatives, such as the launch of free shipping and free returns for online purchases beginning in the third quarter of 2011, which reduced shipping revenue.
Our regular-priced selling increased while our inventory turnover rate decreased to 5.28 times for the trailing 12-months ended July 28, 2012, from 5.49 times for the same period in the prior year. We ended the quarter with a 17.7% increase in ending inventory per square foot on a 4.5% increase in sales per square foot, compared with the second quarter of 2011. The increase in ending inventory per square foot relative to the increase in sales per square foot is primarily due to the planned buildup of inventory related to the second week of the Anniversary Sale, which shifted into the third quarter, and our growth initiatives, including the expansion of our Rack business. Retail Business Selling, General and Administrative Expenses

                                          Quarter Ended                         Six Months Ended
                                July 28, 2012       July 30, 2011        July 28, 2012      July 30, 2011
Selling, general and
administrative expenses       $           778     $          708       $         1,499     $       1,319
Selling, general and
administrative expense rate              26.6 %             26.0 %                27.5 %            26.7 %

Our Retail selling, general and administrative expenses ("Retail SG&A") increased $70, or 9.9%, for the quarter and $180, or 13.7% for the six months ended July 28, 2012, compared with the same periods in 2011. The increases were primarily due to a continuation of various initiatives, which began in the second half of 2011, to improve the customer experience across all channels and specifically to grow our e-commerce business. These include higher planned fulfillment and technology expenses. The increases also reflected higher sales volume and the opening of 17 stores since the second quarter of 2011. As a result of our higher fulfillment and technology expenses, our Retail SG&A rate increased 61 basis points for the quarter and 82 basis points for the six months ended July 28, 2012, compared with the same periods in the prior year.

18 of 31

Table of Contents
Item 2. Management's Discussion and Analysis of Financial Condition and Results
of Operations.
(Continued) (Dollar and share amounts in millions except per share and per square foot amounts)

Credit Segment
Summary
The table below provides a detailed view of the operational results of our Credit segment, consistent with the segment disclosure provided in the Notes to Condensed Consolidated Financial Statements. In order to better reflect the economic contribution of our credit and debit card program, intercompany merchant fees are also included in the table below. Intercompany merchant fees represent the estimated intercompany income of our Credit segment from the usage of our cards in the Retail segment. The Credit segment does not charge the Retail segment an intercompany interchange merchant fee and on a consolidated basis, we avoid costs that would be incurred if our customers used third-party cards.
Interest expense is assigned to the Credit segment in proportion to the amount of estimated capital needed to fund our credit card receivables, which assumes a mix of 80% debt and 20% equity. The average credit card receivable investment metric included in the following table represents our best estimate of the amount of capital for our Credit segment that is financed by equity. Based on our research, debt as a percentage of credit card receivables for other credit card companies ranges from 70% to 90%. We believe that debt equal to 80% of our credit card receivables is appropriate given our overall capital structure goals.

                                         Quarter Ended                           Quarter Ended
                                         July 28, 2012                           July 30, 2011
                                                  Annualized %                            Annualized %
                                                of average credit                       of average credit
                                 Amount         card receivables         Amount         card receivables
Credit card revenues         $          91              17.8 %       $          94              18.4 %
Interest expense                        (7 )            (1.2 %)                 (3 )            (0.6 %)
Net credit card income                  84              16.6 %                  91              17.9 %
Cost of sales and related
buying and occupancy costs -
loyalty program                        (29 )            (5.8 %)                (22 )            (4.2 %)
Selling, general and
administrative expenses                (62 )           (12.1 %)                (59 )           (11.7 %)
Total expense                          (91 )           (17.9 %)                (81 )           (15.9 %)
Credit segment earnings
before income taxes, as
presented in segment
disclosure                              (7 )            (1.3 %)                 10               2.0 %
Intercompany merchant fees              26               5.0 %                  22               4.2 %
Credit segment contribution,
before income taxes          $          19               3.7 %       $          32               6.2 %

Credit and debit card
volume:
Outside                      $       1,066                           $       1,038
Inside                               1,283                                   1,072
Total volume                 $       2,349                           $       2,110

Average credit card
receivables                  $       2,039                           $       2,032
Average credit card
receivable investment1       $         408                           $         406
Annualized Credit segment
contribution2                         11.5 %                                  18.7 %

1Assumes 80% of accounts receivable is funded with debt.
2Net of tax, calculated as a percentage of our average credit card receivable investment.

19 of 31

Table of Contents
Item 2. Management's Discussion and Analysis of Financial Condition and Results
of Operations.
(Continued) (Dollar and share amounts in millions except per share and per
square foot amounts)

                                      Six Months Ended                         Six Months Ended
                                       July 28, 2012                            July 30, 2011
                                                 Annualized %                             Annualized %
                                               of average credit                        of average credit
                                Amount         card receivables          Amount         card receivables
Credit card revenues       $          185              18.3 %       $          188              18.7 %
Interest expense                      (13 )            (1.2 %)                  (7 )            (0.6 %)
Net credit card income                172              17.1 %                  181              18.1 %
Cost of sales and related
buying and occupancy costs
- loyalty program                     (52 )            (5.2 %)                 (36 )            (3.6 %)
Selling, general and
administrative expenses              (106 )           (10.5 %)                (114 )           (11.4 %)
Total expense                        (158 )           (15.7 %)                (150 )           (15.0 %)
Credit segment earnings
before income taxes, as
presented in segment
disclosure                             14               1.4 %                   31               3.1 %
Intercompany merchant fees             43               4.3 %                   36               3.5 %
Credit segment
contribution, before
income taxes               $           57               5.7 %       $           67               6.6 %

Credit and debit card
volume:
Outside                    $        2,081                           $        2,020
Inside                              2,175                                    1,777
Total volume               $        4,256                           $        3,797

Average credit card
receivables                $        2,012                           $        2,011
Average credit card
receivable investment1     $          402                           $          402
Annualized Credit segment
contribution2                        17.7 %                                   20.0 %

1Assumes 80% of accounts receivable is funded with debt.
2Net of tax, calculated as a percentage of our average credit card receivable investment.

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