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UPS > SEC Filings for UPS > Form 10-Q on 3-Aug-2012All Recent SEC Filings

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Form 10-Q for UNITED PARCEL SERVICE INC


3-Aug-2012

Quarterly Report


Item 2. Management's Discussion and Analysis of Financial Condition and Results of Operations

Overview
The U.S. economic expansion continued at a moderate pace in the second quarter of 2012, which provided for growth in the overall U.S. small package delivery market compared with 2011. Additionally, continued growth in industrial production and retail sales, particularly online retail sales, have expanded the small package market in the U.S. These economic trends provided for a solid increase in our U.S. Domestic Package volume in the second quarter and year-to-date periods of 2012, and our products most aligned with business-to-consumer shipments showed the strongest growth. In the second half of 2012, we expect the U.S. economy to grow at a slower pace, the deceleration of growth in our premium products and a further deterioration in the commercial small package marketplace, compared with the first half of the year; however, we do anticipate continued solid growth in our business-to-consumer product offerings.
Outside of the U.S., economic growth has slowed considerably due to volatility in world markets and fiscal austerity measures, particularly in Europe. This slower economic growth has created an environment in which customers are more likely to trade-down from premium express products to standard delivery products. Additionally, the uneven nature of economic growth worldwide has led to shifting trade patterns whereby transcontinental trade is being pressured, but intra-regional trade is continuing to grow. These circumstances have led us to adjust our air capacity and cost structure in our transportation network to the prevailing volume mix levels; for example, in Asia, we are planning for a 10% capacity reduction in our air network for the third quarter of 2012. Our broad portfolio of product offerings and the flexibilities inherent in our transportation network have helped us adapt to these changing trends, which has led to a continued overall solid performance in our International Package business.
While the worldwide economic environment has been challenging in 2012, we have continued to undertake initiatives to improve yield management, increase operational efficiency and contain costs across all segments. This has directly helped to improve the operating margin and profit in our U.S. Domestic Package and Supply Chain & Freight segments. Continued deployment of technology improvements should lead to further gains in our operational efficiency, flexibility, and reliability, thus restraining cost increases and improving margins. In our International Package segment, we have adjusted our air network and utilized newly constructed or expanded operating facilities to improve time-in-transit for shipments in each region. We have also continued to optimize our aircraft network, to leverage the new route authority we have gained over the last several years and to take full advantage of faster growing trade lanes. Additionally, in the first quarter of 2012, we acquired Kiala S.A., which will expand our service offerings for business-to-consumer deliveries in Europe. Our consolidated results are presented in the table below:

                                    Three Months Ended                     Six Months Ended
                                         June 30,            Change            June 30,            Change
                                    2012          2011          %          2012         2011         %
Revenue (in millions)            $  13,349     $ 13,191        1.2  %   $ 26,485     $ 25,773        2.8 %
Operating Expenses (in millions)    11,559       11,446        1.0  %     23,126       22,556        2.5 %
Operating Profit (in millions)   $   1,790     $  1,745        2.6  %   $  3,359     $  3,217        4.4 %
Operating Margin                      13.4 %       13.2 %                   12.7 %       12.5 %
Average Daily Package Volume (in
thousands)                          15,356       14,946        2.7  %     15,474       14,951        3.5 %
Average Revenue Per Piece        $   11.12     $  11.21       (0.8 )%   $  10.99     $  10.99          - %
Net Income (in millions)         $   1,116     $  1,092        2.2  %   $  2,086     $  2,007        3.9 %
Basic Earnings Per Share         $    1.16     $   1.11        4.5  %   $   2.17     $   2.03        6.9 %
Diluted Earnings Per Share       $    1.15     $   1.09        5.5  %   $   2.15     $   2.01        7.0 %


Table of Contents
UNITED PARCEL SERVICE, INC. AND SUBSIDIARIES
MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND
RESULTS OF OPERATIONS

Items Affecting Comparability
The year-over-year comparisons of our financial results were affected by the
following items (amounts in millions):

                                              Three Months Ended             Six Months Ended
                                                   June 30,                      June 30,
                                              2012           2011           2012          2011
Operating Expenses:
Net gain on real estate transactions      $         -     $     (33 )   $        -     $     (33 )
Income Tax Expense:
Income tax expense from the items above             -            13              -            13

Net Gain on Real Estate Transactions
In the second quarter of 2011, we recognized a pre-tax loss from certain real estate transactions within our U.S. Domestic Package segment of $15 million ($11 million after-tax) and a pre-tax gain from certain real estate transactions within our Supply Chain & Freight segment of $48 million ($31 million after-tax).
Results of Operations-Segment Review
The results and discussions that follow are reflective of how our executive management monitors the performance of our reporting segments. From time to time, we supplement the reporting of our financial information determined under generally accepted accounting principles ("GAAP") with certain non-GAAP financial measures, including operating profit, operating margin, pre-tax income, effective tax rate, net income and earnings per share adjusted for the non-comparable items. We believe that these adjusted measures provide meaningful information to assist investors and analysts in understanding our financial results and assessing our prospects for future performance. We believe these adjusted financial measures are important indicators of our results of operations because they exclude items that may not be indicative of, or are unrelated to, our core operating results, and provide a better baseline for analyzing trends in our underlying businesses.
Certain operating expenses are allocated between our reporting segments based on activity-based costing methods. These activity-based costing methods require us to make estimates that impact the amount of each expense category that is attributed to each segment. Changes in these estimates will directly impact the amount of expense allocated to each segment, and therefore the operating profit of each reporting segment. There were no significant changes in our expense allocation methodology during 2012 or 2011.


Table of Contents
                  UNITED PARCEL SERVICE, INC. AND SUBSIDIARIES
        MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND
                             RESULTS OF OPERATIONS


U.S. Domestic Package Operations
                                  Three Months Ended                     Six Months Ended
                                       June 30,             Change           June 30,            Change
                                   2012          2011         %          2012         2011          %
Average Daily Package Volume
(in thousands):
Next Day Air                       1,231         1,172       5.0  %      1,222        1,164        5.0  %
Deferred                             924           851       8.6  %        954          873        9.3  %
Ground                            10,920        10,604       3.0  %     10,981       10,611        3.5  %
Total Avg. Daily Package
Volume                            13,075        12,627       3.5  %     13,157       12,648        4.0  %
Average Revenue Per Piece:
Next Day Air                   $   20.42      $  20.82      (1.9 )%   $  20.24     $  20.52       (1.4 )%
Deferred                           13.60         14.03      (3.1 )%      13.30        13.58       (2.1 )%
Ground                              8.08          7.97       1.4  %       8.02         7.88        1.8  %
Total Avg. Revenue Per Piece   $    9.63      $   9.57       0.6  %   $   9.54     $   9.44        1.1  %
Operating Days in Period              64            64                     128          128
Revenue (in millions):
Next Day Air                   $   1,609      $  1,562       3.0  %   $  3,166     $  3,057        3.6  %
Deferred                             804           764       5.2  %      1,624        1,517        7.1  %
Ground                             5,645         5,411       4.3  %     11,272       10,706        5.3  %
Total Revenue                  $   8,058      $  7,737       4.1  %   $ 16,062     $ 15,280        5.1  %
Operating Expenses (in
millions):
Operating Expenses             $   6,924      $  6,740       2.7  %   $ 13,933     $ 13,403        4.0  %
Gain (Loss) on Real Estate
Transactions                           -           (15 )                     -          (15 )
Adjusted Operating Expenses    $   6,924      $  6,725       3.0  %   $ 13,933     $ 13,388        4.1  %
Operating Profit (in millions)
and Margin:
Operating Profit               $   1,134      $    997      13.7  %   $  2,129     $  1,877       13.4  %
Adjusted Operating Profit      $   1,134      $  1,012      12.1  %   $  2,129     $  1,892       12.5  %
Operating Margin                    14.1 %        12.9 %                  13.3 %       12.3 %
Adjusted Operating Margin           14.1 %        13.1 %                  13.3 %       12.4 %

Revenue
The change in overall revenue was impacted by the following factors for the
second quarter and year-to-date periods of 2012 compared with the corresponding
periods of 2011:
                                                                      Total
                                          Rates /         Fuel       Revenue
                             Volume     Product Mix     Surcharge     Change
Net Revenue Change Drivers:
Second quarter 2012 vs. 2011   3.5 %         0.4 %         0.2 %        4.1 %
Year-to-date 2012 vs. 2011     4.0 %         0.1 %         1.0 %        5.1 %

Volume
Our overall volume increased in the second quarter of 2012 compared with the same period in 2011, largely due to continued solid growth in retail e-commerce and strong customer demand for our lightweight products. Business-to-consumer shipments, which represent approximately 40% of total U.S. Domestic Package volume, grew rapidly and drove growth in both air and ground shipments. Commercial volume declined slightly in the second quarter as the U.S. economy weakened, after experiencing volume growth in the first quarter of 2012. Among our air products, Next Day Air package volume increased 5.0% with particular growth in our Next Day Air Saver product, while volume for our deferred air products increased 8.6% for the quarter (5.0% and 9.3%, respectively, year-to-date). This strong growth was driven by business-to-consumer shipments from e-commerce retailers.


Table of Contents
UNITED PARCEL SERVICE, INC. AND SUBSIDIARIES
MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND
RESULTS OF OPERATIONS

The increase in ground volume was driven by our lightweight service offerings, including SurePost, which target low-cost, non-urgent residential deliveries. These lightweight products experienced volume growth of 25%, and accounted for over half of the total increase in ground shipments in the second quarter. Growth continues to be driven by business-to-consumer shipping activity from e-commerce retailers.
Rates and Product Mix
Overall revenue per piece increased in the second quarter and year-to-date periods of 2012 due to a combination of base price increases and a shift in overall product mix from our ground products to our air products. Fuel surcharge rate changes, which are discussed further below, adversely impacted revenue per piece growth in the second quarter of 2012 compared with 2011, but positively impacted the year-to-date comparison. The strong volume growth in Next Day Air Saver and our lightweight products negatively impacted overall yield growth, as these relatively lower-yielding products accounted for a greater portion of our overall volume in the second quarter and year-to-date periods of 2012, compared with the corresponding periods of 2011.
Revenue per piece for our ground and air products was also positively impacted by an increase in base rates that took effect on January 2, 2012. We increased the base rates 6.9% on UPS Next Day Air, UPS 2nd Day Air, and UPS 3 Day Select, and 5.9% on UPS Ground, while reducing our fuel surcharge indices (discussed further below). Other pricing changes included an increase in the residential surcharge, and an increase in the delivery area surcharge on certain residential and commercial services. These rate changes are customary and occur on an annual basis.
Fuel Surcharges
UPS applies a fuel surcharge on our domestic air and ground services. The air fuel surcharge is based on the U.S. Department of Energy's ("DOE") Gulf Coast spot price for a gallon of kerosene-type jet fuel, while the ground fuel surcharge is based on the DOE's On-Highway Diesel Fuel price. Based on published rates, the average fuel surcharge for domestic air and ground products was as follows:

                          Three Months Ended                   Six Months Ended
                               June 30,            Change          June 30,           Change
                           2012         2011      % Point      2012         2011     % Point
Next Day Air / Deferred    14.3 %        14.7 %    (0.4 )%     13.7 %       12.4 %      1.3 %
Ground                      8.3 %         8.5 %    (0.2 )%      8.2 %        7.2 %      1.0 %

On January 2, 2012, in connection with our base rate increase, we modified the fuel surcharge on air and ground services by reducing the index used to determine the fuel surcharge by 2% and 1%, respectively. Total domestic fuel surcharge revenue increased by $13 million in the second quarter of 2012 compared with the same period of 2011, primarily due to the increase in volume, but partially offset by the lower second quarter fuel surcharge rates. On a year-to-date basis, total domestic fuel surcharge revenue increased $156 million compared with 2011 due to increased volume and higher year-to-date fuel surcharge rates. These increased fuel surcharge rates were driven by higher jet and diesel fuel prices, but partially offset by the reduction in the index on the air and ground surcharges.
Operating Expenses
Adjusted operating expenses for the segment increased $199 million for the second quarter of 2012 compared with the same period of 2011 ($545 million year-to-date). This increase was primarily due to pick-up and delivery costs, which grew $175 million ($373 million year-to-date), as well as the cost of operating our domestic integrated air and ground network, which increased $45 million for the second quarter ($183 million year-to-date). The growth in pick-up and delivery and network costs were due largely to increased volume and higher employee compensation costs, which were impacted by a union contractual wage increase (package driver wage rates rose 2.2%), an increase in driver hours (up 0.8%) and increased employee health care costs.
Cost increases have been mitigated as we adjust our air and ground networks to better match higher volume levels and utilize technology to increase package sorting efficiency. Improved delivery densities, particularly for our residential products, have also contained increases in cost. These network efficiency improvements allowed us to process increased volume at a faster rate than the increase in direct labor hours (up 1.2%), aircraft block hours (down 1.2%) and miles driven (up 0.7%) in the second quarter of 2012 compared with the same period of 2011, resulting in a reduction in the total cost per piece of 0.6% (no change year-to-date).


Table of Contents
UNITED PARCEL SERVICE, INC. AND SUBSIDIARIES
MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND
RESULTS OF OPERATIONS

Operating Profit and Margin
The increase in revenue per piece in excess of the growth in cost per piece resulted in strong operating leverage, leading to a 100 basis point increase in the adjusted operating margin during the second quarter of 2012 compared with the same period of 2011 (90 basis points on a year-to-date basis). Additionally, because fuel prices decreased rapidly during the second quarter of 2012, operating profit benefited by approximately $60 million from the two month time lag between the fuel price changes and when the monthly surcharge rates are applied to package shipments. The operating margin improvement, combined with volume growth and the fuel surcharge time lag, resulted in a solid operating profit increase in the second quarter and year-to-date periods of 2012 compared with the same periods of 2011.

International Package Operations
                                      Three Months Ended                     Six Months Ended
                                           June 30,            Change            June 30,           Change
                                       2012         2011          %          2012        2011          %
Average Daily Package Volume (in
thousands):
Domestic                               1,358        1,403       (3.2 )%      1,384       1,398       (1.0 )%
Export                                   923          916        0.8  %        933         905        3.1  %
Total Avg. Daily Package Volume        2,281        2,319       (1.6 )%      2,317       2,303        0.6  %
Average Revenue Per Piece:
Domestic                           $    7.08      $  7.48       (5.3 )%   $   7.08     $  7.27       (2.6 )%
Export                                 38.12        39.51       (3.5 )%      37.24       38.39       (3.0 )%
Total Avg. Revenue Per Piece       $   19.64      $ 20.13       (2.4 )%   $  19.23     $ 19.50       (1.4 )%
Operating Days in Period                  64           64                      128         128
Revenue (in millions):
Domestic                           $     615      $   672       (8.5 )%   $  1,255     $ 1,301       (3.5 )%
Export                                 2,252        2,316       (2.8 )%      4,447       4,447          -  %
Cargo                                    147          151       (2.6 )%        278         291       (4.5 )%
Total Revenue                      $   3,014      $ 3,139       (4.0 )%   $  5,980     $ 6,039       (1.0 )%
Operating Expenses (in millions)   $   2,560      $ 2,634       (2.8 )%   $  5,118     $ 5,081        0.7  %
Operating Profit (in millions)     $     454      $   505      (10.1 )%   $    862     $   958      (10.0 )%
Operating Margin                        15.1 %       16.1 %                   14.4 %      15.9 %
Currency Translation Benefit /
(Cost)-(in millions)*:                                            $                                    $
Revenue                                                       $ (104 )                             $ (160 )
Operating Expenses                                               106                                  145
Operating Profit                                              $    2                               $  (15 )


___________________


* Net of currency hedging; amount represents the change compared to the prior year.

Revenue
The change in overall revenue was impacted by the following factors for the
second quarter and year-to-date periods of 2012 compared with the corresponding
periods of 2011:
                                                                                 Total
                                          Rates /         Fuel                  Revenue
                             Volume     Product Mix    Surcharge    Currency     Change

Net Revenue Change Drivers:
Second quarter 2012 vs. 2011 (1.6 )% 1.0 % (0.1 )% (3.3 )% (4.0 )% Year-to-date 2012 vs. 2011 0.6 % - % 1.0 % (2.6 )% (1.0 )%


Table of Contents
UNITED PARCEL SERVICE, INC. AND SUBSIDIARIES
MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND
RESULTS OF OPERATIONS

Volume
Export volume increased in the second quarter and year-to-date periods of 2012 compared to the corresponding periods of 2011; however, volume growth has been significantly impacted by the worldwide economic slowdown. Export volume growth was driven by intra-regional shipments, particularly intra-Europe and intra-Asia, with our Transborder Standard product experiencing solid growth. This growth in intra-regional shipments was largely offset by declines in transcontinental volume, which was impacted by double-digit declines in exports from Asia (particularly from China) to the U.S. and Europe. Additionally, transcontinental volume into Europe declined, largely due to the economic weakness within the European Union in the second quarter and year-to-date periods of 2012.
Domestic volume decreased during the second quarter and year-to-date periods of 2012 compared to the same periods in 2011, and was negatively impacted by economic weakness in southern Europe and revenue management initiatives in Germany and Turkey. These declines were somewhat offset by domestic volume growth in the Netherlands, the U.K., Mexico and Poland. Rates and Product Mix
Total average revenue per piece increased 2.1% for the second quarter of 2012 (2.0% year-to-date) on a currency-adjusted basis. Currency-adjusted export revenue per piece decreased 0.3% for the second quarter (0.6% year-to-date), as the shift in product mix from our premium express products to our standard products more than offset the increase in base rates. Additionally, currency-adjusted export revenue per piece was adversely impacted by a shortening of average trade lanes, as we experienced greater volume growth among our lower-yielding Transborder and Trade Direct products relative to our higher-yielding transcontinental volume.
Currency-adjusted domestic revenue per piece increased 3.5% for second quarter (4.0% year-to-date), largely due to base rate increases.
On January 2, 2012, we increased the base rates 6.9% for international shipments originating in the United States (Worldwide Express, Worldwide Express Plus, UPS Worldwide Expedited and UPS International Standard service), while reducing fuel surcharge indices. Rate changes for shipments originating outside the U.S. are made throughout the year and vary by geographic market. Fuel Surcharges
On January 2, 2012, in connection with our base rate increases, we modified the fuel surcharge on certain U.S.-related international air services by reducing the index used to determine the fuel surcharge by 2%. The fuel surcharges for air products originating outside the United States are indexed to the DOE's Gulf Coast spot price for a gallon of kerosene-type jet fuel, while the fuel surcharges for ground products originating outside the United States are indexed to fuel prices in the international region or country where the shipment takes place. Total international fuel surcharge revenue decreased by $10 million for the second quarter of 2012 when compared with 2011, primarily due to lower package volume and reduced fuel surcharge rates caused by declining fuel prices. On a year-to-date basis, fuel surcharge revenue increased by $50 million in 2012 compared to 2011, due to higher fuel surcharge rates and a year-to-date increase in international air volume.
Operating Expenses
Overall operating expenses for the segment decreased $74 million for the second quarter of 2012 compared with the same period in 2011. The largest component of this decrease relates to the cost of operating our international integrated air and ground network, which decreased $48 million for the second quarter due largely to lower fuel costs, a 3.4% reduction in aircraft block hours and the impact of currency exchange rate changes. Pick-up and delivery costs decreased $35 million for the second quarter, primarily as a result of lower fuel prices, decreased package volume and the impact of currency exchange rate movements. On a year-to-date basis, operating expenses for the segment increased by $37 million in 2012 compared to 2011. This increase was impacted by the February 2012 acquisition of Kiala S.A., which added $26 million to operating expenses for the segment in 2012. Additionally, our non-operating costs increased $31 million, primarily associated with our investment in enhanced security screening for our international locations as well as business acquisition activities, including our proposed acquisition of TNT Express N.V. These increases were partially offset by a $14 million decrease in pick-up and delivery costs, largely due to lower non-U.S. domestic volume and the impact of currency exchange rate movements.


Table of Contents
UNITED PARCEL SERVICE, INC. AND SUBSIDIARIES
MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND
RESULTS OF OPERATIONS

Excluding the impact of currency exchange rate changes, the total cost per piece for the segment increased 3.0% for the second quarter (3.1% year-to-date). Operating Profit and Margin
The operating margin declined 100 basis points in the second quarter of 2012 (150 basis points year-to-date) compared with the same period of 2011. This decline in operating margin was impacted by the volume declines in the key Asia and U.S.-origin transcontinental trade lanes, as these routes have a larger cost infrastructure (relative to the remainder of the International Package segment) to support the air express volume in each region. Operating margin was also adversely impacted by the product mix change from our premium express products to our standard products. Additionally, we incurred approximately $15 million in costs during the second quarter of 2012 related to business acquisition activities, including our proposed acquisition of TNT Express N.V. These factors combined to result in a 10% decline in operating profit for the second quarter and year-to-date periods of 2012 compared with 2011. Supply Chain & Freight Operations

                                    Three Months Ended                       Six Months Ended
                                         June 30,             Change             June 30,            Change
                                     2012         2011           %           2012        2011          %
Freight LTL Statistics:
Revenue (in millions)            $     597      $   592          0.8  %   $  1,155     $ 1,138         1.5  %
. . .
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