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Quotes & Info
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| BBOX > SEC Filings for BBOX > Form 10-Q on 5-Nov-2009 | All Recent SEC Filings |
5-Nov-2009
Quarterly Report
1Q10 2Q10 3Q10 4Q10 Fiscal 2010
Selling, general &
administrative expenses
Asset write-up depreciation
expense on acquisitions $ -- $ -- $ -- $ -- $ --
Intangibles amortization
Amortization of intangible
assets on acquisitions $ 4,031 $ 2,134 $ 2,817 $ 2,817 $ 11,799
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Total $ 4,031 $ 2,134 $ 2,817 $ 2,817 $ 11,799
The following table is included to provide a schedule of these expenses during Fiscal 2009 (by quarter).
1Q09 2Q09 3Q09 4Q09 Fiscal 2009
Selling, general &
administrative expenses
Asset write-up
depreciation expense on
acquisitions $ 448 $ 448 $ 485 $ 507 $ 1,888
Intangibles amortization
Amortization of
intangible assets on
acquisitions $ 1,791 $ 1,864 $ 3,231 $ 3,785 $ 10,671
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Total $ 2,239 $ 2,312 $ 3,716 $ 4,292 $ 12,559
The following table provides information on Revenues and Operating income by
reportable geographic segment (North America, Europe and All Other). The table
below should be read in conjunction with the following discussions.
Three (3) months ended September 30, Six (6) months ended September 30,
2009 2008 2009 2008
% of % of % of % of
total total total total
$ revenue $ revenue $ revenue $ revenue
Revenues
North America $ 199,928 86.2% $ 211,467 83.3% $ 404,511 86.6% $ 407,803 82.2%
Europe 24,172 10.4% 31,753 12.5% 48,058 10.3% 67,521 13.6%
All Other 7,813 3.4% 10,590 4.2% 14,556 3.1% 21,039 4.2%
Total $ 231,913 100% $ 253,810 100% $ 467,125 100% $ 496,363 100%
Operating
income
North America $ 11,813 $ 20,163 $ 23,388 $ 34,647
% of North
America 5.9% 9.5% 5.8% 8.5%
revenues
Europe $ 2,555 $ 3,456 $ 4,644 $ 7,269
% of Europe 10.6% 10.9% 9.7% 10.8%
revenues
All Other $ 1,241 $ 1,809 $ 2,062 $ 3,360
% of All Other 15.9% 17.1% 14.2% 16.0%
revenues
Total $ 15,609 6.7% $ 25,428 10.0% $ 30,094 6.4% $ 45,276 9.1%
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The following table provides information on Revenues and Gross profit by service type (Data Services, Voice Services and Hotline Services). The table below should be read in conjunction with the following discussions.
Three (3) months ended September 30, Six (6) months ended September 30,
2009 2008 2009 2008
% of % of % of % of
total total total total
$ revenue $ revenue $ revenue $ revenue
Revenues
Data Services $ 43,928 18.9% $ 42,714 16.8% $ 95,338 20.4% $ 89,598 18.0%
Voice Services 142,474 61.5% 154,277 60.8% 283,994 60.8% 294,307 59.3%
Hotline Services 45,511 19.6% 56,819 22.4% 87,793 18.8% 112,458 22.7%
Total $ 231,913 100% $ 253,810 100% $ 467,125 100% $ 496,363 100%
Gross profit
Data Services $ 12,142 $ 12,879 $ 26,089 $ 26,166
% of Data Services
revenues 27.6% 30.2% 27.4% 29.2%
Voice Services $ 48,287 $ 52,276 $ 96,666 $ 99,474
% of Voice
Services revenues 33.9% 33.9% 34.0% 33.8%
Hotline Services $ 21,845 $ 27,902 $ 41,932 $ 55,559
% of Hotline
Services revenues 48.0% 49.1% 47.8% 49.4%
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Total $ 82,274 35.5% $ 93,057 36.7% $ 164,687 35.3% $ 181,199 36.5%
Second quarter of Fiscal 2010 ("2Q10") compared to second quarter of Fiscal 2009
("2Q09"):
Total Revenues
Total revenues for 2Q10 were $231,913, a decrease of 9% compared to total
revenues for 2Q09 of $253,810. The Acquired Companies contributed incremental
revenue of $34,753 and $10,510 for 2Q10 and 2Q09, respectively. Excluding the
effects of the acquisitions and the negative exchange rate impact of $1,846 in
2Q10 relative to the U.S. dollar, total revenues would have decreased 18% from
$243,300 to $199,006 for the reasons discussed below.
Revenues by Geography
North America
Revenues in North America for 2Q10 were $199,928, a decrease of 5% compared to
revenues for 2Q09 of $211,467. The Acquired Companies contributed incremental
revenue of $34,753 and $10,510 for 2Q10 and 2Q09, respectively. Excluding the
effects of the acquisitions and the negative exchange rate impact of $303 in
2Q10 relative to the U.S. dollar, North American revenues would have decreased
18% from $200,957 to $165,478. The Company believes that this decrease is
primarily due to weaker general economic conditions that affected client demand
across all services segments.
Europe
Revenues in Europe for 2Q10 were $24,172, a decrease of 24% compared to revenues
for 2Q09 of $31,753. Excluding the negative exchange rate impact of $1,948 in
2Q10 relative to the U.S. dollar, Europe revenues would have decreased 18% from
$31,753 to $26,120. The Company believes the decrease is primarily due to weaker
general economic conditions that affected client demand for its Data Services
and Hotline Services.
All Other
Revenues for All Other for 2Q10 were $7,813, a decrease of 26% compared to
revenues for 2Q09 of $10,590. Excluding the positive exchange rate impact of
$405 in 2Q10 relative to the U.S. dollar, All Other revenues would have
decreased 30% from $10,590 to $7,408.
Revenue by Service Type
Data Services
Revenues from Data Services for 2Q10 were $43,928, an increase of 3% compared to
revenues for 2Q09 of $42,714. The Acquired Companies contributed incremental
revenue of $12,700 and $0 for 2Q10 and 2Q09, respectively. Excluding the effects
of the acquisitions and the negative exchange rate impact of $1,326 in 2Q10
relative to the U.S. dollar for its international Data Services, Data Services
revenues would have decreased 24% from $42,714 to $32,554. The Company believes
this decrease is primarily due to weaker general economic conditions that
affected client demand for these services.
Voice Services
Revenues from Voice Services for 2Q10 were $142,474, a decrease of 8% compared
to revenues for 2Q09 of $154,277. The Acquired Companies contributed incremental
revenue of $22,053 and $10,510 for 2Q10 and 2Q09, respectively. Excluding the
effects of the acquisitions, Voice Services revenues would have decreased 16%
from $143,767 to $120,421. The Company believes this decrease is primarily due
to weaker general economic conditions that affected client demand for these
services. There was no exchange rate impact on Voice Services revenues as all of
the Company's Voice Services revenues are denominated in U.S. dollars.
Hotline Services
Revenues from Hotline Services for 2Q10 were $45,511, a decrease of 20% compared
to revenues for 2Q09 of $56,819. Excluding the negative exchange rate impact of
$520 in 2Q10 relative to the U.S. dollar for its international Hotline Services,
Hotline Services revenues would have decreased 19% from $56,819 to $46,031. The
Company believes this decrease is primarily due to weaker general economic
conditions that affected client demand for these products and services.
Gross profit
Gross profit dollars for 2Q10 were $82,274, a decrease of 12% compared to gross
profit dollars for 2Q09 of $93,057. Gross profit as a percent of revenues for
2Q10 was 35.5%, a decrease of 1.2% compared to gross profit as a percentage of
revenues for 2Q09 of 36.7%. The Company believes the percent decrease was due
primarily to the impact of a lower margin project in its Data Services segment
and client mix in its Hotline Services segment.
Gross profit dollars for Data Services for 2Q10 were $12,142, or 27.6% of
revenues, compared to gross profit dollars for 2Q09 of $12,879, or 30.2% of
revenues. Gross profit dollars for Voice Services for 2Q10 were $48,287, or
33.9% of revenues, compared to gross profit dollars for 2Q09 of $52,276, or
33.9% of revenues. Gross profit dollars for Hotline Services for 2Q10 were
$21,845, or 48.0% of revenues, compared to gross profit dollars for 2Q09 of
$27,902, or 49.1% of revenues. Please see the preceding paragraph for the
analysis of gross profit variances by segment.
Selling, general & administrative expenses
Selling, general & administrative expenses for 2Q10 were $64,515, a decrease of
$1,214 compared to Selling, general & administrative expenses for 2Q09 of
$65,729. Selling, general & administrative expenses as a percent of revenue for
2Q10 were 27.8% compared to 25.9% for 2Q09. The decrease in Selling, general &
administrative expense dollars over the prior year was primarily due to the
Company's continued effort to right-size the organization and more properly
align the expense structure with anticipated revenues and changing market demand
for its solutions and services partially offset by increases in historical stock
option granting practices investigation and related matters costs of $3,660
(including $3,992 in 2Q10 in connection with an agreement in principle for
settlement of the pending shareholder derivative lawsuit and matters related to
the Company's review of its historical stock option practices) and non-cash
stock-based compensation expense of $796.
Intangibles amortization
Intangibles amortization for 2Q10 was $2,150, an increase of $250 compared to
Intangibles amortization for 2Q09 of $1,900. The increase was primarily
attributable to the addition of intangible assets from acquisitions completed
subsequent to the second quarter of Fiscal 2009 partially offset by the
amortization run-out for certain intangible assets.
Operating income
As a result of the foregoing, Operating income for 2Q10 was $15,609, or 6.7% of
revenues, a decrease of $9,819 compared to Operating income for 2Q09 of $25,428,
or 10.0% of revenues.
Interest expense (income), net
Net interest expense for 2Q10 was $2,596, or 1.1% of revenues, compared to net
interest expense for 2Q09 of $2,648, or 1.0% of revenues. The Company's
interest-rate swaps contributed a loss of $380 and a gain of $169 for 2Q10 and
2Q09, respectively, due to the change in fair value. Excluding the effect of the
interest-rate swaps, net interest expense would have decreased $601 from $2,817,
or 1.1% of revenues, to $2,216 or 1.0% of revenues. This decrease in net
interest expense is due to a decrease in the weighted-average interest rate from
3.5% for 2Q09 to 1.4% for 2Q10 partially offset by increases in the
weighted-average outstanding debt from $221,457 for 2Q09 to $243,393 for 2Q10.
Provision for income taxes
The tax provision for 2Q10 was $4,912, an effective tax rate of 37.5%. This
compares to the tax provision for 2Q09 of $8,218, an effective tax rate of
36.5%. The tax rate for 2Q10 was higher than 2Q09 due to changes in the overall
mix of taxable income among worldwide offices and foreign currency exchange
effects on previously-taxed income. The Company anticipates that its deferred
tax asset is realizable in the foreseeable future.
Net income
As a result of the foregoing, Net income for 2Q10 was $8,186, or 3.5% of
revenues, compared to Net income for 2Q09 of $14,299, or 5.6% of revenues.
Six months Fiscal 2010 ("2QYTD10") compared to six months of Fiscal 2009
("2QYTD09"):
Total Revenues
Total revenues for 2QYTD10 were $467,125, a decrease of 6% compared to total
revenues for 2QYTD09 of $496,363. The Acquired Companies contributed incremental
revenue of $76,478 and $17,170 for 2QYTD10 and 2QYTD09, respectively. Excluding
the effects of the acquisitions and the negative exchange rate impact of $7,562
in 2QYTD10 relative to the U.S. dollar, total revenues would have decreased 17%
from $479,193 to $398,209 for the reasons discussed below.
Revenues by Geography
North America
Revenues in North America for 2QYTD10 were $404,511, a decrease of 1% compared
to revenues for 2QYTD09 of $407,803. The Acquired Companies contributed
incremental revenue of $76,478 and $17,170 for 2QYTD10 and 2QYTD09,
respectively. Excluding the effects of the acquisitions and the negative
exchange rate impact of $1,039 in 2QYTD10 relative to the U.S. dollar, North
American revenues would have decreased 16% from $390,633 to $329,072. The
Company believes that this decrease is primarily due to weaker general economic
conditions that affected client demand across all services segments.
Europe
Revenues in Europe for 2QYTD10 were $48,058, a decrease of 29% compared to
revenues for 2QYTD09 of $67,521. Excluding the negative exchange rate impact of
$6,720 in 2QYTD10 relative to the U.S. dollar, Europe revenues would have
decreased 19% from $67,521 to $54,778. The Company believes the decrease is
primarily due to weaker general economic conditions that affected client demand
for its Data Services and Hotline Services.
All Other
Revenues for All Other for 2QYTD10 were $14,556, a decrease of 31% compared to
revenues for 2QYTD09 of $21,039. Excluding the positive exchange rate impact of
$197 in 2QYTD10 relative to the U.S. dollar, All Other revenues would have
decreased 32% from $21,039 to $14,359.
Revenue by Service Type
Data Services
Revenues from Data Services for 2QYTD10 were $95,338, an increase of 6% compared
to revenues for 2QYTD09 of $89,598. The Acquired Companies contributed
incremental revenue of $26,008 and $0 for 2QYTD10 and 2QYTD09, respectively.
Excluding the effects of the acquisitions and the negative exchange rate impact
of $3,932 in 2QYTD10 relative to the U.S. dollar for its international Data
Services, Data Services revenues would have decreased 18% from $89,598 to
$73,262. The Company believes this decrease is primarily due to weaker general
economic conditions that affected client demand for these services.
Voice Services
Revenues from Voice Services for 2QYTD10 were $283,994, a decrease of 4%
compared to revenues for 2QYTD09 of $294,307. The Acquired Companies contributed
incremental revenue of $50,470 and $17,170 for 2QYTD10 and 2QYTD09,
respectively. Excluding the effects of the acquisitions, Voice Services revenues
would have decreased 16% from $277,137 to $233,524. The Company believes this
decrease is primarily due to weaker general economic conditions that affected
client demand for these services. There was no exchange rate impact on Voice
Services revenues as all of the Company's Voice Services revenues are
denominated in U.S. dollars.
Hotline Services
Revenues from Hotline Services for 2QYTD10 were $87,793, a decrease of 22%
compared to revenues for 2QYTD09 of $112,458. Excluding the negative exchange
rate impact of $3,630 in 2QYTD10 relative to the U.S. dollar for its
international Hotline Services, Hotline Services revenues would have decreased
19% from $112,458 to $91,423. The Company believes this decrease is primarily
due to weaker general economic conditions that affected client demand for these
products and services.
Gross profit
Gross profit dollars for 2QYTD10 were $164,687, a decrease of 9% compared to
gross profit dollars for 2QYTD09 of $181,199. Gross profit as a percent of
revenues for 2QYTD10 was 35.3%, a decrease of 1.2% compared to gross profit as a
percentage of revenues for 2QYTD09 of 36.5%. The Company believes the percent
decrease was due primarily to the impact of a lower margin project in its Data
Services segment and client mix in its Hotline Services segment.
Gross profit dollars for Data Services for 2QYTD10 were $26,089, or 27.4% of
revenues, compared to gross profit dollars for 2QYTD09 of $26,166, or 29.2% of
revenues. Gross profit dollars for Voice Services for 2QYTD10 were $96,666, or
34.0% of revenues, compared to gross profit dollars for 2QYTD09 of $99,474, or
33.8% of revenues. Gross profit dollars for Hotline Services for 2QYTD10 were
$41,932, or 47.8% of revenues, compared to gross profit dollars for 2QYTD09 of
$55,559, or 49.4% of revenues. Please see the preceding paragraph for the
analysis of gross profit variances by segment.
Selling, general & administrative expenses
Selling, general & administrative expenses for 2QYTD10 were $128,398, a decrease
of $3,799 compared to Selling, general & administrative expenses for 2QYTD09 of
$132,197. Selling, general & administrative expenses as a percent of revenue for
2QYTD10 were 27.5% compared to 26.6% for 2QYTD09. The decrease in Selling,
general & administrative expense dollars over the prior year was primarily due
to the Company's continued effort to right-size the organization and more
properly align the expense structure with anticipated revenues and changing
market demand for its solutions and services partially offset by increases in
historical stock option review costs of $3,924 (including $3,992 in 2Q10 in
connection with an agreement in principle for settlement of the pending
shareholder derivative lawsuit and matters related to the Company's review of
its historical stock option practices) and non-cash stock-based compensation
expense of $1,897.
Intangibles amortization
Intangibles amortization for 2QYTD10 was $6,195, an increase of $2,469 compared
to Intangibles amortization for 2QYTD09 of $3,726. The increase was primarily
attributable to the addition of intangible assets from acquisitions completed
subsequent to the second quarter of Fiscal 2009 partially offset by the
amortization run-out for certain intangible assets.
Operating income
As a result of the foregoing, Operating income for 2QYTD10 was $30,094, or 6.4%
of revenues, a decrease of $15,182 compared to Operating income for 2QYTD09 of
$45,276, or 9.1% of revenues.
Interest expense (income), net
Net interest expense for 2QYTD10 was $4,740, or 1.0% of revenues, compared to
net interest expense for 2QYTD09 of $2,383, or 0.5% of revenues. The Company's
interest-rate swaps contributed a loss of $177 and a gain of $2,877 for 2QYTD10
and 2QYTD09, respectively, due to the change in fair value. Excluding the effect
of the interest-rate swaps, net interest expense would have decreased $697 from
$5,260, or 1.1% of revenues, to $4,563 or 1.0% of revenues. This decrease in net
interest expense is due to a decrease in the weighted-average interest rate from
3.6% for 2QYTD09 to 1.5% for 2QYTD10 partially offset by increases in the
weighted-average outstanding debt from $216,384 for 2QYTD09 to $249,113 for
2QYTD10.
Provision for income taxes
The tax provision for 2QYTD10 was $9,593, an effective tax rate of 37.5%. This
compares to the tax provision for 2QYTD09 of $15,594, an effective tax rate of
36.5%. The tax rate for 2QYTD10 was higher than 2QYTD09 due to changes in the
overall mix of taxable income among worldwide offices and foreign currency
exchange effects on previously-taxed income. The Company anticipates that its
deferred tax asset is realizable in the foreseeable future.
Net income
As a result of the foregoing, Net income for 2QYTD10 was $15,988, or 3.4% of
revenues, compared to Net income for 2QYTD09 of $27,132, or 5.5% of revenues.
Liquidity and Capital Resources
Operating Activities
Net cash provided by operating activities during 2QYTD10 was $30,549.
Significant factors contributing to the source of cash were: net income of
$15,988 inclusive of non-cash charges of $10,112 and $3,279 for amortization /
depreciation expense and stock compensation expense, respectively, as well as
decreases in net inventory of $3,624, net trade accounts receivable of $23,064
and an increase in accrued expenses of $3,457. Significant factors contributing
to a use of cash include decreases in billings in excess of costs, restructuring
reserves, accrued compensation and benefits and trade accounts payable of
$7,220, $4,737, $5,162 and $3,821, respectively, and an increase in costs in
excess of billings of $13,733. Changes in the above accounts are based on
average Fiscal 2010 exchange rates.
Net cash provided by operating activities during 2QYTD09 was $38,385.
Significant factors contributing to the source of cash were: net income of
$27,132, inclusive of non-cash charges of $8,599 and $1,382 for amortization /
depreciation expense and stock compensation expense, respectively, as well as
decreases in net inventory of $5,321, net trade accounts receivable of $11,804
and the deferred tax provision of $1,903, and increases in accrued compensation
and benefits of $1,451 and accrued taxes of $1,366. Significant factors
contributing to a use of cash include a non-cash charge of $2,877 for change in
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