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| SURW > SEC Filings for SURW > Form 10-Q on 30-Oct-2009 | All Recent SEC Filings |
30-Oct-2009
Quarterly Report
(Amounts in thousands, except select operating metrics and share and per share amounts)
Certain statements included in this report, including that which relates to the impact on future revenue sources and potential sharing obligations of pending and future regulatory orders, continued expansion of the telecommunications network and expected changes in the sources of our revenue and cost structure resulting from our entrance into new communications markets, are forward-looking statements and are made pursuant to the safe harbor provisions of the Securities Litigation Reform Act of 1995. These forward looking statements generally are identified by the words "believe", "expect", "anticipate", "estimate", "intend", "should", "may", "will", "would", "will be", "will continue" or similar expressions. Such forward looking statements involve known and unknown risks, the impact of current economic conditions, uncertainties and other factors that may cause actual results, performance or achievements of SureWest Communications (the "Company, "we" or "our") to be different from those expressed or implied in the forward-looking statements. A detailed discussion of these and other risks and uncertainties that could cause actual results and events to differ materially from such forward-looking statements is included in our 2008 Annual Report on Form 10-K filed with the Securities and Exchange Commission ("SEC"). We disclaim any intention or obligation to update or revise publicly any forward-looking statements. Management's Discussion and Analysis should be read in conjunction with our unaudited condensed consolidated financial statements and accompanying notes to the financial statements ("Notes") as of and for the nine months ended September 30, 2009 included in Item 1 of this Quarterly Report on Form 10-Q.
We are one of the leading integrated communications providers and are the bandwidth leader in the markets we serve. We provide voice, video and data services, either individually or as bundled services to residential and business customers in the greater Sacramento, California and greater Kansas City, Kansas and Missouri areas ("Kansas City area"). We deploy our services by combining fiber-to the-home ("FTTH") facilities with the use of Internet Protocol ("IP") based communications protocol. Our advanced telecommunications networks give us a competitive edge that enables us to provide our customers with higher data speeds for internet service and deploy multiple services at superior quality through our high bandwidth capacity. Our IP based communication protocol enables us to provide dedicated bandwidth at symmetrical data speeds to each of our customers in the greater Sacramento, California area. We classify our operations in two reportable segments: Broadband and Telecommunications ("Telecom").
Our Broadband segment earns revenues primarily through subscriptions to our video, high-speed Internet and digital phone services. Our video services range from a limited basic service to a full digital cable service. Many of our services are delivered utilizing fiber-to-the-premise and fiber-to-the-node networks, which allow us to offer a high quality experience with our digital TV Packages. Our full digital cable service provides access to over 340 and 260 channels in our California and Kansas City area markets, respectively, including premium and pay-per-view channels (which include concerts, wrestling, boxing, sporting events and movies); video on demand ("VOD") service (which allows access to a library of movies and the ability to start a selection at any time and to pause, rewind and fast-forward and replay); premium VOD channels, music channels and an interactive, on-screen program guide (which allows the subscriber to navigate the channel lineup and the video on demand library). Digital cable subscribers can also subscribe to additional digital cable services, including a digital video recorder ("DVR") (which allows subscribers to record two programs at the same time and pause, replay and rewind "live" television) and high-definition ("HD") television ("HDTV"), which provides multiple channels in high definition.
Our high-speed Internet service can provide Internet access at symmetrical speeds of up to 50 Mbps, depending on the level of service selected. As of September 30, 2009, approximately 32% of the homes in the areas we serve subscribed to one of our high-speed Internet services. In March 2008, we launched our new Voice over Internet Protocol ("VoIP") digital phone product in the Sacramento market. Our digital phone service is available in packages ranging from basic service to unlimited local and domestic long distance calling plans. Nearly all of our digital phone service plans include an extensive array of calling features including caller identification and call waiting, Find Me/Follow Me, sequential ringing and selective call acceptance and rejection. As of September 30, 2009, approximately 13% of the homes in our Sacramento market have subscribed to our new VoIP phone service.
Our Telecom segment, which operates only in the Sacramento area, offers a broad selection of telecommunications services including traditional landline voice services, Digital Subscriber Line ("DSL"), long distance services and certain non-regulated services. Traditional landline services are offered from basic local service to bundled packages ranging from unlimited local calling to unlimited local and domestic long distance calling plans. Our voice products include long distance services and value-added services such as voicemail, call waiting, caller identification and many other calling feature options. Long distance services are offered by our subsidiary SureWest Long Distance, which is a reseller of long distance services.
In February 2009, we sold our fifty-two wireless communications towers ("Tower Assets") owned by our subsidiary West Coast PCS, LLC ("West Coast PCS") to Global Tower Partners. West Coast PCS was a component of our Broadband segment. The sale was completed for an aggregate cash purchase price of $9,222, based on the tower cash flow generated by commenced tenant leases, resulting in a gain of $2,525, net of tax. Proceeds from the sale of the Tower Assets were used to repay a portion of outstanding long-term debt.
In May 2008, we completed the sale of the operating assets of our Wireless business, SureWest Wireless, to Verizon Wireless ("Verizon") for an aggregate cash purchase price of $69,746, resulting in a gain of $18,864, net of tax. Under the agreement, Verizon acquired the spectrum licenses and operating assets of SureWest Wireless, excluding our owned communication towers. SureWest Wireless was previously reported as a separate reportable segment.
On February 13, 2008, we acquired 100% of the issued and outstanding stock of Everest Broadband, Inc. ("Everest", "SureWest Kansas" or the "Kansas City operations") for a total purchase price of $181,459, including transaction costs. Subsequent to the acquisition, the Kansas City operations have been included in our Broadband segment. SureWest Kansas is a competitive provider of high-speed data, video and voice services in the greater Kansas City area. The addition of our Kansas City operations accelerates our growth strategy and has positioned us as a premier provider of network services to residential and business customers in the markets we serve.
The tables below reflect certain financial data (on a consolidated and segment basis) and select operating metrics for each of our reportable segments as of and for the quarters and nine months ended September 30, 2009 and 2008.
Financial Data
Quarter Ended September 30, Nine Months Ended September 30,
$ % $ %
2009 2008 Change Change 2009 2008 Change Change
Operating
revenues (1)
Broadband $ 40,175 $ 36,280 $ 3,895 11 % $ 119,656 $ 98,412 $ 21,244 22 %
Telecom 19,354 23,990 (4,636 ) (19 ) 61,745 73,023 (11,278 ) (15 )
Operating
revenues 59,529 60,270 (741 ) (1 ) 181,401 171,435 9,966 6
Income (loss)
from operations
Broadband (6,546 ) (7,126 ) 580 8 (18,772 ) (20,561 ) 1,789 9
Telecom 9,162 11,143 (1,981 ) (18 ) 29,323 33,143 (3,820 ) (12 )
Income from
operations 2,616 4,017 (1,401 ) (35 ) 10,551 12,582 (2,031 ) (16 )
Income (loss)
from continuing
operations
Broadband (5,619 ) (5,856 ) 237 4 (15,901 ) (17,017 ) 1,116 7
Telecom 5,408 6,478 (1,070 ) (17 ) 16,668 19,390 (2,722 ) (14 )
Income (loss)
from continuing
operations $ (211 ) $ 622 $ (833 ) (134 )% $ 767 $ 2,373 $ (1,606 ) (68 )%
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Select Operating Metrics
As of September 30,
2009 2008 Change % Change
Broadband
Total residential subscribers
(1) 102,500 100,600 1,900 2 %
Broadband residential
revenue-generating units (2) 227,200 214,200 13,000 6
Data 97,700 95,700 2,000 2
Video 59,200 58,500 700 1
Voice 70,300 60,000 10,300 17
Total business customers (3) 7,000 6,300 700 11
Telecom
Voice revenue-generating units
(4) 41,300 58,500 (17,200 ) (29 )
Total business customers (3) 8,700 9,400 (700 ) (7 )%
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(2) We can deliver multiple services to a customer. Accordingly, we maintain statistical data regarding revenue-generating units ("RGUs") for digital video, voice and data, in addition to the number of subscribers. For example, a single customer who purchases digital video, voice and data services would be reflected as three RGUs.
(3) Total business customers are customers who receive business data, voice or video services and represent a distinct customer account.
(4) Voice RGUs are residential customers who subscribe to one or more voice access lines.
Consolidated Overview
Operating Revenues
Operating revenues in the Broadband segment increased $3,895 and $21,244 during the quarter and nine-month period ended September 30, 2009, respectively, compared to the same periods in 2008. The Broadband segment results of operations in the current year periods compared to the same prior year periods have been impacted by the effects of the Everest acquisition in February 2008, as described above.
At September 30, 2009, the Broadband segment experienced a 2% annual increase in the number of residential subscribers compared to the prior year. Data and video RGUs increased 2% and 1%, respectively, compared to 2008 which was reflective of our ability to offer subscribers high-speed data, HDTV, HD DVR and other enhanced services. In addition, Broadband operating revenues increased as a result of higher pricing for video and data services in 2009, as well as the continued expansion of the broadband network and growth in the demand for digital video, voice and data offered as a bundled triple-play package.
The introduction of our VoIP Digital Phone product in the Sacramento market during 2008, including in the Telecom segment service territory, has resulted in an elevated take rate and an increase in broadband residential triple-play RGUs, while mitigating nearly half of the access line losses in the Telecom segment by migrating those customers to voice RGUs in the Broadband segment. Broadband voice RGUs in the Sacramento market increased 17% as of September 30, 2009 compared to the same prior year period.
We will continue to invest in success-based capital to develop and enhance the broadband infrastructure and the services we offer, while focusing on the generation of new customers and increasing residential penetration on existing marketable homes.
Operating revenues in the Telecom segment decreased $4,636 and $11,278 during the quarter and nine-month period ended September 30, 2009, respectively, compared to the same periods in 2008. Residential services were largely impacted by our customer's migration toward alternative communication services, including those offered by our Broadband segment, which contributed to an approximate 29% decline in the Telecom segment voice RGUs as of September 30, 2009 compared to the same period in 2008. In an effort to mitigate future operating revenue and voice RGU declines, we offer various flat-rate and bundled service packages and provide a broadband VoIP service to customers residing within SureWest Telephone's service area. The decrease in operating revenues was also impacted by the scheduled reduction in California High Cost Fund ("CHCF") subsidies of approximately $510 and $1,530 during the quarter and nine-month period ended September 30, 2009, respectively, compared to the same periods in 2008. See the Regulatory Matters section below for a further discussion regarding the regulatory subsidies we receive.
Operating Expenses
Consolidated operating expenses, excluding depreciation and amortization, decreased $381 and increased $8,060 during the quarter and nine-month period ended September 30, 2009, respectively, compared to the same periods in 2008. The Broadband segment accounted for substantially all of the year-over-year increase in our consolidated operating expenses primarily as a result of the addition and growth of our Kansas City operations. The increase in operating expenses in the current year periods from the Broadband segment was offset in part by a decline in operating expenses in the Telecom segment resulting from the decline in Telecom operating revenues and voice RGUs.
Cost of services and products expense decreased $378 and increased $8,887 during the quarter and nine-month period ended September 30, 2009, respectively, compared to the same periods in 2008. The change was largely due to increases in programming and network costs related to providing video services and to the growth in Broadband subscribers, which were reduced in part by savings in property maintenance costs through a consolidation of office space and cost cutting initiatives. Customer operations and selling expense increased $1,362 and $1,923 during the quarter and nine-month period ended September 30, 2009, respectively, compared to the same periods in 2008 due in part to an increase in labor costs as a result of the addition and growth in our Kansas City Operations as well as an increase in pension costs as described below. General and administrative expenses decreased $1,365 and $2,750 during the quarter and nine-month period ended September 30, 2009, respectively, compared to the same periods in 2008 primarily as a result of (i) a decline in consulting and advisory fees related to strategic initiatives and (ii) information technology costs related to production support projects in the prior year periods.
The increase in the consolidated operating expenses in 2009 compared to 2008 was also due to an increase in the costs associated with our defined benefit pension plan (the "Pension Plan"), Supplemental Executive Retirement Plan and certain post-retirement benefits other than pensions ("Other Benefits Plan") (collectively the "Plans"). As a result of an increase in costs related to the Plans, consolidated operating expenses increased $1,101 and $3,324 during the quarter and nine-month period ended September 30, 2009 compared to the same periods in 2008. See Note 7 for more information on the Plans.
Our consolidated depreciation and amortization expense increased $1,041 and $3,937 during the quarter and nine-month period ended September 30, 2009, respectively, compared to the same periods in 2008. The increase in depreciation and amortization expense was primarily due to the addition and growth of our Kansas City operations, continued network build-out and success-based capital projects undertaken within the residential broadband service territories; however, was partially offset by certain Telecom assets becoming fully depreciated in the current year period.
Reclassifications
Certain amounts in our 2008 condensed consolidated financial statements have been reclassified to conform to the presentation of our 2009 condensed consolidated financial statements, which primarily consists of the effects of reclassifications from presentation of our Tower Assets as a discontinued operation.
Segment Results of Operations
Broadband
Quarter Ended September 30, Nine Months Ended September 30,
$ % $ %
2009 2008 Change Change 2009 2008 Change Change
Data $ 11,236 $ 10,348 $ 888 9 % $ 33,183 $ 29,475 $ 3,708 13 %
Video 11,711 10,264 1,447 14 35,395 27,998 7,397 26
Voice 6,442 5,542 900 16 19,435 14,686 4,749 32
Total residential
revenues 29,389 26,154 3,235 12 88,013 72,159 15,854 22
Business 10,018 9,271 747 8 29,218 23,993 5,225 22
Access 427 414 13 3 1,209 1,004 205 20
Other 341 441 (100 ) (23 ) 1,216 1,256 (40 ) (3 )
Total operating
revenues from
external customers 40,175 36,280 3,895 11 119,656 98,412 21,244 22
Intersegment revenues 93 138 (45 ) (33 ) 278 419 (141 ) (34 )
Operating expenses
Cost of services and
products* 22,801 21,605 1,196 6 68,524 56,377 12,147 22
Customer operations
and selling 7,051 5,757 1,294 22 19,779 17,001 2,778 16
General and
administrative 4,763 5,482 (719 ) (13 ) 15,301 16,574 (1,273 ) (8 )
Depreciation and
amortization 12,199 10,700 1,499 14 35,102 29,440 5,662 19
Loss from operations (6,546 ) (7,126 ) 580 8 (18,772 ) (20,561 ) 1,789 9
Loss from continuing
operations $ (5,619 ) $ (5,856 ) $ 237 4 % $ (15,901 ) $ (17,017 ) $ 1,116 7 %
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Operating revenues from external customers in the Broadband segment increased $3,895 and $21,244 during the quarter and nine-month period ended September 30, 2009, respectively, compared to the same periods in 2008. The increase in operating revenues was due in part to the acquisition of Everest in February 2008, as described above, as well as from growth in residential RGUs and business customers.
Residential Revenues
Broadband residential revenues increased $3,235 and $15,854 during the quarter and nine-month period ended September 30, 2009, respectively, compared to the same periods in 2008. Broadband residential subscribers and RGUs increased 2% and 6%, respectively, as of September 30, 2009 compared to the same period in 2008. We anticipate continued growth in residential broadband RGUs and average revenue per user resulting from the HD DVR, VoIP digital phone services and the anticipated launch during the fourth quarter of 2009 of Microsoft Mediaroom into our copper and fiber networks in the greater Sacramento area. The integration of the new Mediaroom platform will include a Whole Home DVR, which allows customers the ability to watch recorded shows on any television in the house, record multiple shows at one time and utilize an intuitive on-screen guide and user interface.
Data
We offer high speed Internet access at symmetrical speeds of up to 50 Mbps, depending on the level of service selected. The reliability and high speeds of the data service in both the Sacramento and Kansas City markets enhance other services such as the SureWest Digital Phone, where customers manage phone services through the online SureWest portal. Through the SureWest portal, customers can manage their SureWest Digital Phone service and access a variety of value added features and enhancements that are designed to take advantage of the speed of the Internet service we provide.
Our residential data revenues increased $888 and $3,708 during the quarter and nine-month period ended September 30, 2009, respectively, compared to the same periods in 2008 as a result of subscriber growth and the addition of our Kansas City operations. Data RGUs increased 2% as of September 30, 2009 compared to the same period in 2008.
Video
Our video services range from limited basic service to a full digital cable service. Our services are delivered utilizing FTTH and fiber-to-the-node networks, which allow us to offer a high quality experience with digital TV Packages. Our full digital cable service provides access to over 340 and 260 channels in our California and Kansas City markets, respectively, including premium and pay-per-view channels, VOD service, premium VOD channels, music channels and an interactive, on-screen program guide. Digital cable subscribers can also subscribe to additional digital cable services, including a DVR and HDTV.
Residential video revenues increased $1,447 and $7,397 during the quarter and nine-month period ended September 30, 2009, respectively, compared to the same periods in 2008. The Broadband segment experienced growth in Video RGUs and residential subscribers of 1% and 2%, respectively, as of September 30, 2009 compared to the same period in 2008. Revenues also increased as a result of higher pricing on our video services effective January 2009 and demand for enhanced video offerings such as VOD, DVR and HDTV.
Voice
In March 2008, we launched our new VoIP digital phone product in the Sacramento market. Our digital phone service is available in packages ranging from basic service to unlimited local and domestic long distance calling plans. Nearly all of our digital phone service plans include a broad array of calling features including Caller ID and Call Waiting, Find Me/Follow Me, sequential ringing and selective call acceptance and rejection. As of September 30, 2009, approximately 13% of the homes in our Sacramento market have subscribed to our new digital phone service and we anticipate that the take rate on this service will continue to increase throughout 2009. The VoIP digital phone product presents our customers with a more competitive triple-play offering with increased options and multiple packages. We also offer traditional voice services in some of the areas we serve.
Residential voice revenues increased $900 and $4,749 during the quarter and nine-month period ended September 30, 2009, respectively, compared to the same periods in 2008. The increase was due in part to the growth in voice RGUs of 17% as of September 30, 2009 compared to the same period in 2008. As anticipated, the launch of our VoIP Digital Phone product in the Sacramento market, including in the Telecom service territory, has resulted in elevated take rates and an increase in Broadband residential triple-play RGUs.
Business Revenues
We provide a variety of business communications services to small, medium and large business customers. The services we offer to our business customers include: fiber-optics based high-speed Internet, customized data and Ethernet transport services, data center and disaster recovery solutions, traditional landline and VoIP phone services and digital TV.
Business revenues increased $747 and $5,225 during the quarter and nine-month period ended September 30, 2009, respectively, compared to the same periods in 2008 due primarily to an 11% increase in business customers as of September 30, 2009 compared to the same period in 2008. A significant portion of the business revenue growth was due to our Kansas City operations.
Total operating expenses in the Broadband segment increased $1,771 and $13,652 during the quarter and nine-month period ended September 30, 2009, respectively, compared to the same periods in 2008. The increase was due in part to the addition of our Kansas City operations in February 2008 and an increase in costs related to the Plans of approximately $384 and $1,138 during the quarter and nine-month period ended September 30, 2009, respectively, as described in the Consolidated Overview section above.
Cost of services and products (exclusive of depreciation and amortization) increased $1,196 and $12,147 during the quarter and nine-month period ended September 30, 2009, respectively, compared to the same periods in 2008. The increase in costs in the current year periods was largely due to direct costs incurred to provide video services. Programming costs have been increasing over the last several years due to an increase in our video RGUs and on a per subscriber basis due to an increase in costs per program channel, particularly for sports and HD channels. Further, in 2009 local commercial television broadcast stations began charging retransmission fees, similar to fees charged by other program providers. Costs to provide data and voice services increased due to the additional capacity required to handle the increasing volume of data usage, including our VoIP digital phone product in the Sacramento market.
Customer operations expense increased $1,294 and $2,778 during the quarter and nine-month period ended September 30, 2009, respectively, compared to the same periods in 2008. The increase in the current year periods was mostly . . .
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