Item 8.01 Other Events.
On October 21, 2009, TeleTech Holdings, Inc. (the "Company") and the other defendants named therein executed a stipulation of settlement with the lead plaintiffs to settle the class action lawsuit in the previously disclosed In re:
TeleTech Litigation. The settlement is subject to various conditions including preliminary approval by the United States District Court for the Southern District of New York, notice to class members, a final hearing and final approval by the District Court. The total settlement amount to be paid under the stipulation of settlement will be covered by the Company's insurance carriers.
In addition, on October 26, 2009, the Company and other defendants named therein executed a stipulation of settlement with the lead plaintiffs to settle the derivative action in the previously disclosed litigation entitled Susan M. Gregory v. Kenneth D. Tuchman, et al. The settlement is subject to various conditions including approval by the Court of Chancery, State of Delaware. The Company will pay $227,000 of the total settlement amount, which amount payable by the Company has been previously accrued for, and the rest of the settlement amount will be covered by the Company's insurance carriers.

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