Item 5.02. Departure of Directors or Certain Officers; Election of Directors;
Appointment of Certain Officers; Compensatory Arrangements of Certain Officers.

(b) On October 23, 2009, James Thanos informed the Board of Directors (the "Board") of support.com Inc. (the "Company") that he is retiring from the Board, effective October 23, 2009.

(d) On October 26, 2009, the Board appointed Mark Fries to the Compensation Committee and the Nominating and Corporate Governance Committee. The Compensation Committee now consists of J. Martin O'Malley, Jim Stephens and Mark Fries. The Nominating and Corporate Governance Committee now consists of Kevin C. Eichler, Jim Stephens and Mark Fries.

Item 5.03. Amendments to Articles of Incorporation or Bylaws; Change in Fiscal Year

(a) On October 26, 2009, the Board approved an amendment to the Company's Bylaws, effective on October 26, 2009. The Board amended the Bylaws to reflect the change in the name of the Company from SupportSoft, Inc. to support.com, Inc., and amended article III, Section 1 of the Company's Bylaws to decrease the number of directors that constitute the whole Board to six directors, effective October 26, 2009.

This description of the amendment of the Bylaws is qualified by reference to the full text of the Amended and Restated Bylaws, which is filed as an exhibit to this Current Report on Form 8-K and is incorporated herein.

Item 9.01. Financial Statements and Exhibits

(d) Exhibits.

Exhibit Description

3.2 Amended and Restated Bylaws of support.com, Inc.

---