| | Call Details | ICT Group Earnings Conference Call (Q1 2008) Thu,
May 1, 2008, 9:00 am Eastern
| | About ICT Group
(NasdaqGM:ICTG) |
| | ICT Group, Inc., together with its subsidiaries, provides outsourced customer management and business process outsourcing solutions. It offers customer care/retention, technical support and customer acquisition, and cross-selling/upselling services, as well as market research, database marketing, data entry/management, email response management, remittance processing, and other back-office business processing services. The company also provides a suite of customer relationship management technologies that include interactive voice response and advanced speech recognition, outbound alert notification/messaging, automatic call distribution voice processing, voice over Internet protocol, contact management, automated email management and processing, sales force and marketing automation, and Web self-help. ICT Group primarily serves financial services, insurance, telecommunications, healthcare, energy services, information technology, business and consumer products and services, and government markets. It operates in the United States, Canada, Ireland, the United Kingdom, Australia, Mexico, India, Argentina, Costa Rica, and the Philippines. The company was founded in 1986 and is headquartered in Newtown, Pennsylvania. |
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