Jacada Ltd. Earnings Conference Call (Q2 2009)  Today's Calls

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Call Details Jacada Ltd. Earnings Conference Call (Q2 2009) Wed, Aug 12, 2009, 10:30 am Eastern Listen to the archived event audio About Jacada Ltd. (NasdaqGM:JCDA) Jacada, Ltd., together with its subsidiaries, develops, markets, and supports services desktop and process solutions that automate customer service processes worldwide. Its products enable businesses to Web-enable and integrate their existing software applications. The company’s products include Jacada WorkSpace, a single agent console that unifies customer interaction tools and provides a single access point to various applications required by the customer service representatives; Jacada Fusion, a non-invasive integration platform for automating processes that involve various business applications; and Jacada WinFuse, which allows companies to Web-enable and integrate their Microsoft Windows client/server and Web-based applications. Its products also comprise Jacada Interaction Manager that guides the customer service agent through interaction with the customer; Jacada HostFuse, a software solution for integrating core host-centric business systems with multiple packaged applications, frameworks, and client environments; and Jacada Interface Server that generates graphical user interfaces for mainframe and midrange software applications. In addition, Jacada offers professional services, including training, consulting, and support and maintenance services. The company sells its products through direct sales force in North America and Europe, as well as through indirect distribution channels consisting of relationships with partners, system integrators, call center infrastructure providers, call center outsourcers, resellers, and distributors. Its customers include telecommunications providers, contact center outsourcers, retailers, insurance companies, and public utility providers, as well as entertainment, gaming, and hospitality companies. The company, formerly known as Client/Server Technology, Ltd., was founded in 1990 and is headquartered in Herzliya, Israel. More Info: Quote | Chart | News | Profile | Reports | Msgs | Financials