RightNow Technologies Third Quarter 2009 Earnings Conference Call  Today's Calls

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Call Details RightNow Technologies Third Quarter 2009 Earnings Conference Call Thu, Oct 22, 2009, 4:30 pm Eastern Listen to the archived event audio About RightNow Technologies, Inc. (NasdaqGM:RNOW) RightNow Technologies, Inc. provides customer relationship management (CRM) software and services in the United States, Europe, and the Asia Pacific. Its CRM software suite includes RightNow Service, RightNow Marketing, RightNow Sales, RightNow Feedback, RightNow Voice, and RightNow Analytics. The RightNow Service suite provides an integrated multi-channel customer service that captures customer interactions across traditional and online channels. RightNow Marketing solution delivers the functionality needed to manage multi-channel, multi-stage campaigns and automates standard campaign activities. RightNow Sales solution simplifies the sales process and helps the sales organizations in managing accounts, tracking leads, organizing contacts, and creating selling opportunities. RightNow Feedback enables organizations to capture and measure customer feedback across touch-points in real time and take action on that feedback. RightNow Voice provides voice automation options for interacting with customers and prospects. RightNow Analytics offers visibility into customer behavior across service, sales, marketing, and feedback touch points, enabling organizations to capture, synthesize, distribute, and manage customer intelligence. The company’s solutions integrate with traditional enterprise and/or back office applications, and are available in 33 languages and dialects. RightNow Technologies also offers professional services, which include project management with technical and business-focused consulting services to its clients. The company serves clients in various industries, including technology, retail/consumer packaged goods, telecommunications, public sector, travel and hospitality, financial and insurance, manufacturing, and various other industries. RightNow Technologies was founded in 1995 and is headquartered in Bozeman, Montana with additional offices in North America, Europe, Asia, and Australia. More Info: Quote | Chart | Profile | Reports | Research | Msgs | Insider | Financials | Analyst Ratings