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| Other Jul 28 Calls Today's Calls |
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| StarTek Earnings Conference Call (Q2 2009) Tue, Jul 28, 2009, 11:00 am Eastern
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| About StarTek (NYSE:SRT) | Other Calls | ||
| StarTek, Inc., together with its subsidiaries, provides business process outsourcing services to the communications industry in the United States, Canada, and the Philippines. The company’s service offerings include customer care, which includes management of customer acquisition, service activation, renewals, account inquiries, complaint resolutions, product information, and billing support; sales support that comprises cross-selling and up-selling its clients’ products, implement product promotion programs, secure and process additional customer orders, and handle inquiries related to product shipments and billing; and complex order processing services, which include order management and technical sales support for various communications services, such as wireline, wireless, data, and customer premise equipment. Its services also include accounts receivable management comprising billing, credit card support, and first party collections through its receivables management services; and technical support services by telephone, e-mail, facsimile, and the Internet. In addition, StarTek offers other industry-specific processes, such as technical support; phone number portability services, including automated and live agent interaction, facilitate pre-port validation, data collection, automatic processing of port-out/in requests, direct and automated interface with the service order activation platform, fallout management tool, and port request tracking and archiving services; and directory management. The company was founded in 1987 and is headquartered in Denver, Colorado. | |||
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