| | Call Details | StarTek Earnings Conference Call (Q4 2012) Scheduled
to start Wed, Feb 27, 2013, 8:30 am Eastern-- this event is ongoing now--
| | About StarTek Inc
(SRT) | Other Calls | | StarTek, Inc., together with its subsidiaries, provides business process outsourcing services to the communications industry in the United States, Canada, and the Philippines. The company offers customer care services, which include the management of customer acquisition, new account set-up, repair services management, customer information verification, loyalty programs, service activation, renewals, account inquiries, complaint resolutions, product information, and billing support; technical and product support services through telephone, e-mail, facsimile, and Internet; and sales support services consisting of cross-selling and up-selling its clients products, implement product promotion programs, secure and process additional customer orders, and handle inquiries related to product shipments and billing. It also provides complex order processing services that comprise order management and technical sales support for various communications services, such as wireline, wireless, data, and customer premise equipment; and accounts receivable management services, including billing, credit card support, and first party collections. In addition, the company offers other industry-specific processes, such as technical support; phone number portability services, including automated and live agent interaction, facilitate pre-port validation, data collection, automatic processing of port-out/in requests, direct and automated interface with the service order activation platform, fallout management tool, and port request tracking and archiving services; and directory management. Further, it provides directory listing management services. The company was founded in 1987 and is headquartered in Denver, Colorado. |
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